4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1598 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall and dryer performance, ease of use, and quiet operation. Many also appreciate its generous capacity, appealing design, and smart features. While a very small number of customers have reported issues such as clothes smelling after drying, installation difficulties, or motor problems, these concerns are mentioned infrequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,598 reviews
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done quickly and the sensors turn stop it at the right time - clothes are dry, but not fried. I like the steam functions more than I thought I would for a quick de-wrinkling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer i love it i love the color best dryer i gifter it to my mom wnd i would love to buy myself a dryer the quilty is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam dryer rocks.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Many features and modes. The steam function is interesting. We've all left laundry in dryers before, so the steam refresh is great. Removes wrinkles fast. App integration is useful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water Leak

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every works great except the refresh Cloths hose leaks somewhere inside of the dryer. Had to shut off water and unable to use feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this dryer so far! The panel options are clear and easy, not much too it! The deal was great! The whole purchase/ delivery was made so so easy by the Best Buy team. Couldn't be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first new one that was delivered had issues. When it starts up it would make a thumping sound and noise while running. And the lent trap lit was broke. Had a second one delivered and was able to use and review this one and I hate it. The dry censing feature on this dryer that’s on 10 out of the 12 cycles available suck royally and prematurely shuts the dryer off saying the clothes are dry when they are not. And you can’t turn that feature off. Completely sucks. If I would have known this before I bought it I would have never bought it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We're here to help you with your Samsung Dryer.

      Here are steps that can help you in drying your clothes. We recommend watching the video and checking the hyperlinks for additional help.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145887469 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Best Buy Outlet deal on Samsung dryer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new dryer and got this one at the BB outlet! Good deal on it, but i had a $25 gift card offer loaded onto my BB credit card that wasnt able to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says ...i just dont like the fact that all the necessary parts wasn't included in purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys did an awesome job! Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dry sense is amazing. Connects to Smart Things and notifies me when dryer cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart washer suits me very well, i love thd notification i get on my phone wherever, whenever. I lovd love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and intelligent dryer.. love the functions that help in my daily routine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. It is so quiet and has so many settings. You can even control it from your phone. I haven't but yoou can

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very nice dryer...Especially for the price! no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up for me. Matched exhisting washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my dryer I am glad I made the choice to buy it. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Loaders

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line...my wife love's these units. Great job Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine I recommended it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so excited about this new dryer! I can’t wait to really put this to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, money well spent. Quality product.

    I would recommend this to a friend