Customer Ratings & Reviews
- Model:
- DVE52A5500C/A3
- SKU:
- 6470421
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's excellent overall and dryer performance, ease of use, and quiet operation. Many also appreciate its generous capacity, appealing design, and smart features. While a very small number of customers have reported issues such as clothes smelling after drying, installation difficulties, or motor problems, these concerns are mentioned infrequently.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my FIRST Samsung! Enjoying the WIFi. Love the music at the end of the cycle.
I would recommend this to a friendSamsung - 7.4 cu. ft. Smart Electric Dryer with St
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+
I would recommend this to a friendLaundry Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer very quiet, the sanitize setting is a big plus all around good product.
I would recommend this to a friendBest of the best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best and excellent service if i need to purchase definitely i choose them
I would recommend this to a friendSatisfied with my purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to use, various drying options to choose from.
I would recommend this to a friendGreat Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet with many useful functions. Love the steam cycle!
I would recommend this to a friendLaundry Room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung smart washer and dryer is amazing! I love the technology.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Laundry, it is great to see that you are loving the technology on your Samsung Dryer. We appreciate your review and welcome you to our Samsung family. ^Brad
Great Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, easily use and dries efficiently every time
I would recommend this to a friendLooks good works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung dryer 2 weeks ago it’s already giving me problems.This dryer stops between circles. Sometimes I have to turn it back on after every 5 minutes. I will call the Samsung directly for this. I will update my review if the problem will be resolved. Thanks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kaur,
Congratulations on your new dryer. We are here to help with your concern with the dryer about incomplete cycles.
I have shared a Samsung link titled "Clothes are not dry after using Samsung dryer". Once you have clicked on the link, select the 2nd radio button (The dryer cycle ends too quickly) and follow the steps which will guide you to resolve your concern.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144983202 and it will help our team pull up your information.
Leo
Great dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love the features I did put a clear vinyl protector on the top. I use the top to fold and such
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No complaints yet. Delivery was messed up by Best Buy but nothing wrong with product.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung has great appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome drier, very easy to change the settings but even better when using the app
I would recommend this to a friend Excellent Dryer Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. The steam function sure makes it nice! It helps that it is the "mate" to our washer so the controls lay out are all almost the same except drying functions, of course. It also has the same helpful chimes that lets you know when it is done. We also like the fact that it will keep doing short cycles after the main cycle is finished until you can get to it.
I would recommend this to a friend- Pros mentioned:Noise level
Dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put a small hamper on the top and it scratched within one week of having it. Runs well and quite but should not scratch that easily
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
We appreciate your review of your unit. I understand that you have concerns about your dryer as it has scratches.
Do not place heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer. The unit has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.
Should you ever need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144911908 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Overall performance
My Samsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this product. I am totally satisfied with this
I would recommend this to a friend Missing parts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've done a lot of BestBay shopping recently buying a fridge, dryer, washing machine and dishwasher. Due to the ongoing remodeling, only now can I connect these devices. Unfortunately, the dryer was missing a leg, so I had to buy it. Now I see that apart from the connection to the steam sanitizer, there is no cable to connect to the electric mains. The set lacks information what does it get in the package? Only a dryer? I don't know if should buy a cable again or the cable disappeared like a dryer leg. Instead of enjoying the new dryer, I wonder what's going on? Please help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HannaS, let us provide the details you need.
The power plug for this electric dryer is sold separately.
Please check this link to your user manual for details. Turn to page 22, "Electric model, 1st bullet."
Manual:
https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145995114) to help our team pull up your information.
Have a great day.
^Camille
Don’t buy a Samsung!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk! I bought the washer & dryer and the washer died in 17 months. Had Geek Squad extended warranty to replace so $260 later they are delivering a new one. Also you have to run the dryer twice to dry jeans/towels
No, I would not recommend this to a friend- Pros mentioned:Dryer performance, Noise level
Really awesome Washer+Dryer set.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works incredibly I also have the Matching washer and theyre signifcantly bigger than our previous one. And I love the smart things connections and the notifications it sends me on my phone and TV. It does what it's suppose to do and is super quiet. The security lock and internal night is a great feature. The Sense Dry is cool and makes sure the clothes get dry regardless of the timer. the color scheme is Dope.
I would recommend this to a friend Worst Install Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TotalTech is terrible, they tried to put the units in backward. I am still waiting to have the dryer vent tube fixed. I thought TotalTech would be like Geek Squad. I have talked with a number of people and still NOTHING!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dont4557,
Thank you for giving us your feedback. We apologize for the inconvenience of having a problem when it comes to the installation of your dryer, and we appreciate your patience while waiting for the dryer vent tube to be fixed.
To help you with the installation, I will provide you with a link that indicates the installation guide on pages 13 to 36.
Here's a link: https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf.
You can also check the warranty information of your dryer on this link: https://www.samsung.com/us/support/service/warranty/DVE52A5500V/A3.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144208157
^Rainly
- Pros mentioned:Capacity, Dryer performance, Noise level
Excellent dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely happy with this Samsung 7.4 Cu. Ft. Smart Electric Dryer! It has plenty of room for large loads, and everything comes out dry the first time—no need to run extra cycles. The Steam Sanitize+ feature is a huge bonus for freshening up clothes, bedding, and even stuffed animals. The smart features are also a great touch. I can monitor cycles and get alerts from my phone through the SmartThings app, which makes laundry day much easier to manage. It’s surprisingly quiet, runs smoothly, and looks sleek in my laundry room. Energy efficiency seems excellent, and the different drying modes are well thought out. I’ve noticed less wrinkling and softer clothes overall. If you want a reliable, modern dryer that combines performance, technology, and convenience, this one is absolutely worth it!
I would recommend this to a friend