Customer Ratings & Reviews
- Model:
- DVE52A5500W/A3
- SKU:
- 6470420
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.
This summary was generated by AI based on customer reviews.
Good capacity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes care of all our needs. Large capacity dries well all our comforters
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. thus far works really well, the drying time selected is right on time.
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this dryer is fantastic. All the different settings gives us a lot more flexibility compared to our worn out dryer!
I would recommend this to a friendGreat Dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works great - and I love that it's smart settings let me know when the load is ready.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer. All my clothes are dry when the cycle finishes.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it for the coverage. I would recommend, well worth every penny
I would recommend this to a friendTurn Down for What?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung dryer when we moved to replace the same model but gas. The gas one was far superior. Dried faster and was less noisy. Also this one is crazy noisy. But the drum and the buttons. You can’t completely turn off the sounds. And it sings a long tune at each completion. The little tune is just freaking creepy! It’s a “smart” dryer, right? So I thought maybe connecting to it via my iPhone would allow me to turn off or at least turn down the creepy tune. But nope. Come on Samsung! Do Better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 3girlsandaboy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unfamiliar sounds. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Alarm Off: See page 52.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
Set up your SmartThings:
https://www.samsung.com/us/support/answer/ANS00048957/
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144326561
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has lasted over 5 years without any issues. Cleans very well and looks great.
I would recommend this to a friendDrys Quick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the new dryer. Drys in half the time as our older unit. It also can handle large loads...blankets, quilts etc
I would recommend this to a friendVery happy with this dryer .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Faster than our previous dryer. Very pleased with this purchase,
I would recommend this to a friendSamsung set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung washer and dryer. So beautiful and cleans and dries well.
I would recommend this to a friendSamsung - 7.4 cu. ft. Smart Electric Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking! Runs like a charm! I can see when the dryer has stopped using the App SmartThings.
I would recommend this to a friendgood quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good quality dryer for an affordable price like
I would recommend this to a friendGreat product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and love the added technology! I am very pleased!!
I would recommend this to a friendWarm and fuzzy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tight fit, but well worth it for the large capacity! Lots of options for drying cycles makes it fit our needs perfectly.
I would recommend this to a friendHAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works great! IT has plenty of room to dry larger items like King size comforters and the delivery was on time.
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like this dryer I just don’t like the fact that I have to dry my clothes twice because I don’t quite get the full dryness on a full cycle even with the different options
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love this dry so much she been washing and drying clothes nonstop
I would recommend this to a friendGreat Dryer and love the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Definitely works well so far! Still have to set up the steamer feature but I'm sure it will work great
I would recommend this to a friendExcellent Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as described! Installation was smooth and professional.
I would recommend this to a friend