Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and stylish. Works great. Fast dry time.
I would recommend this to a friendMore awesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded all my expectations. I love love love this.
I would recommend this to a friendI found what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like because save energy and dry only as need it ,
I would recommend this to a friendLoads of options.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dryer if you want a lot of options.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RMR2570, I am happy that you are loving the features including your Samsung Dryer. We are happy to welcome you to our large family and thank you for choosing Samsung. ^Brad
Dont dry from the first time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont dry from the first time.GE brand is better.you get what you pay for
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super pleased with this new dryer and how quickly it drys clothes.
I would recommend this to a friendDO NOT BUY!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year, heating element went out twice, customer service is horrible to deal with! Its under warranty still but they have no one close that works on Samsungs therefore I had to wait for another call multiple days, stating that they would have to give a refund or replacement and it could take up to 8 weeks. 8 WEEKS without a dryer is crazy and inexcusable. I would never buy this product again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .AbbieA, we understand your frustration regarding the heating element not working, the lack of available service technicians in your area, your customer experience over the phone, and the delay in receiving a refund or replacement. We want to speak with you directly to provide support and discuss the options we can offer to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150288633) to help our team pull up your information.
Have a great day.
^Camille
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just your average dryer for clothes. Nothing special
I would recommend this to a friend2 dry cycles maybe required
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a good dryer. I have noticed that if you use a pre-set setting sometimes clothes don't end up as dry as they should. I was informed by customer service that it's a common issue due to the dryer sensors location. I just have to shudder the clothes most of the time and it's fine the second go.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kibo07, I see you are having some concerns with the performance of your Samsung Dryer and know how tedious that can be. I want to provide you with a guide that is sure to give you the ideal results each time. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any help, we are just a click away via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987275. We really appreciate being your choice for your family's home. ^Brad
Not very user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most cycles don’t allow the changing temp settings.
I would recommend this to a friendFirst Samsung Appliance - Extremely Impressed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung appliance, and I have to say that I’m very impressed. The 7.4 cu. ft. capacity is perfect for our household, and it handles large loads with ease. Clothes come out evenly dried, soft, and fresh every time. The Steam Sanitize feature is a standout. It gives added peace of mind, especially for towels and bedding. The dryer runs quietly, looks sleek in black, and feels very well built. The controls are intuitive and easy to use. Overall, this has been an awesome purchase. If this is your first Samsung like it was for me, I think you’ll be pleasantly surprised. Highly recommend!
I would recommend this to a friendReview of Samsung dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. This is the best appliance from Samsung
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box that was in excellent condition but it sadly did not work :( I was looking forward to using it and now have to get another one that I don’t like as much
I would recommend this to a friendBrand response from Samsung
Posted .Hi Amy N,
We understand your circumstances and we would love to assist you with the Samsung dryer that does not work.
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146715871 to help our team pull up your information.
Leo
Good one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good one but taking more cycles to dry cloths that are thick.
I would recommend this to a friendSamsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Does not always dry things thoroughly the first time.
I would recommend this to a friendBroke Down after 14 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for 14 months and then broke down. Drum keeps spinning even after power is shut off. Definitely expect more from a $850 dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MacombMi,
We understand how you feel regarding this dryer. We are here to help you.
We recommend checking the resources below for steps to take when the dryer keeps spinning.
Samsung dryer will not turn off or stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147287241), and it will help our team pull up your information.
^Rodel
Still learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the functions on it. So far good to go
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new Samsung. Many options for usage. Would recommend
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jwells, I would like to congratulate you on your new Samsung Dryer. I know how great it is to have a unit with plenty of settings. We are so thankful you choose Samsung in your home. ^Brad
Dyer cycle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice. Dryer get hot quickly but spots before to dryer cycles completes
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tamara,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Crappy SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t hooked up properly. It’s nothing and I can’t seem to get someone over here to fix it. I can’t use the steam because they didn’t hook it to my washer in order to have steam you need water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica