Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
DO NOT WASTE YPUR MONEY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this dryer it hasn’t even been a year and the dryer has gone out already and I know someone who got the same dryer and it’s gone out as well. You’ll regret it please take heed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Olana,
We would like you to expound more on what's happening with the grilling element of your microwave to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: ttps://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145911878) to help our team gather your information.
Have a great day.
-John
Not Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this item for 3 months, and the heating element has failed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JakeHarper, having a reliable dryer at home is important. Let's get the help you need.
Here is a guide to help you diagnose if your dryer is not heating. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147877319) to help our team pull up your information.
Have a great day.
^Camille
LOST A CUSTOMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has some nice stuff, but their policy for deliveries is totally unacceptable. ORDER SOMEWHERE ELSE.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Machine Won’t Start - Brand New
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dryer wouldn’t turn on after install. Wait a week and second dryer comes in, same issue. Stay away from this junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know your disappointment with the status of the dryer after the installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Delivery was horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was literally one of the worst experiences of my life.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you've gone through with the delivery experience of your dryer. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.
Have a great day.
-John
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible i wouldn't recommend best buy in dover delaware awful experience and delivering companies are always sick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Sandra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it within 24 hours and there is still showing a balance on my credit care. I want 100% credit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand the frustration of having a delay on your refund, Sandra. We are here to help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Instant Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dryer, upon being hooked up, turn on, immediately started spinning & made a loud noise, wouldn't work at all after that. Worst experience with any dryer we have ever purchased!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlMunsey,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer immediately turning on upon being hooked up, starting spinning, and making a loud noise. We will surely notate your feedback for better products in the future.
Please see the below link that might help resolve these inconveniences.
The dryer will not turn off or stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
A dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
For other troubleshooting steps you may refer on this link:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500C/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144287206
Thank you for choosing Samsung. Have a great day.
-Trisha-
1 YR OLD N IT BROKE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1yr n 3 months and stop working no power. We bought the ext warranty now we have to wait 4 days for them to come out and look at it...
No, I would not recommend this to a friendBrand response from Samsung
Posted .All we want is to get you assisted, Evan.
To ensure that your dryer has power, you should check these items. It could be something as easy as a tripped breaker or a loose power line if your dryer won't come on, the panel doesn't light up, or the dryer loses power and shuts off abruptly. Please see the link and watch the full video for more details.
The Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145941801) to help our team pull up your information when you message us.
Have a great day.
-John
Never Dries !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can set this dryer to highest temp for 1 hour and 15 minutes and waist band on all pants are still damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're here to assist with what you are experiencing with your dryer, Jojo. Let's improve your unit's optimal drying performance!
Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it clean and free of lint. Learn more from these details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
https://www.youtube.com/watch?v=LibK_OLFH4Q
The lint filter is the first place where moisture might get blocked, so clean the lint filter before or after every cycle:
https://www.samsung.com/us/support/answer/ANS00050526/
https://www.youtube.com/watch?v=T5En60U_Uao
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145328063, to help our team pull up your information.
Have a great day!
^Chrystel
Worst dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I’ve ever owned! Dryer gave out on me after two times of use. Took 4 hours to run a load of towels on “normal” setting and still extremely damp. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it takes 4 hours to run a load on a normal setting, and clothes are still damp. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle takes too long" for the troubleshooting steps.
You can also click this https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features on your Samsung dryer.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load your Samsung dishwasher.
You might need this instruction https://www.samsung.com/us/support/answer/ANS00047247/ on how to care for your bedding items.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number 1144427689
-Noraina
- Pros mentioned:Drying performance, Ease of use, Noise level
Samsung 7.4 Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and the matching washer when my old whirlpool set stopped working after 13 years. I read several reviews on a lot of different machines and settled on this one. It seems well made and easy to use. Drys the clothes like it should and is pretty quiet. It has a steam feature where you can connect the cold water line to it to steam dry your clothes but I didn’t hook that up. So far it works great. Used for 3 weeks but so far so good.
I would recommend this to a friend Doesn’t completely dry clothes
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because it’s “smart”, it shuts off prematurely before denims and other heavy fabrics are done drying. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to receive a review from you, KayP.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 55-56.
https://downloadcenter.samsung.com/content/UM/202210/20221028084359188/DV7000_UM_DC68-04403B-00_EN_MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145646495, which will help our team pull up your information.
^Rainly
Do not buy.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash. Lasted 5 months. Absolutely. Do. Not. Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your insight is important to us, CarlF. We would love to discuss your dryer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145408246) to help our team pull up your information.
Have a great day.
^Camille
Cheap Manifactured
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap manufactured, fail knob didn’t work, screws missing……
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DennisD,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Charles
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one delivered was broken. It takes a long time to dry the clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pamela D,
We appreciate you sharing your experience with your Samsung dryer. We'd love to help you.
Please see the link below for the steps if the dryer takes too long to dry. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146894700, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity, Noise level
Best purchase at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We couldn’t be happier with our Samsung dryer! It’s the perfect companion to our washer and has made laundry day so much easier. The large capacity handles big loads effortlessly, drying everything evenly, including heavy blankets and towels. The sensor dry feature is a standout—it adjusts the drying time perfectly, so clothes come out dry but never over-heated. The variety of drying cycles is excellent, and the wrinkle prevention setting is a lifesaver for busy days. It’s also impressively quiet, which we really appreciate. So far, it’s been completely reliable, and we’ve had no issues. It’s energy-efficient, stylish, and incredibly effective. If you’re looking for a high-quality dryer, this one is a fantastic choice!
I would recommend this to a friend - Pros mentioned:Capacity
My second Samsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung dryer as I have used Samsung appliances in the past and loved them. I chose this one for its sleek design, easy to use control panel, and large drying capacity. I’m pleased with my purchase and would buy again.
I would recommend this to a friend - Pros mentioned:Drying performance, Overall performance
dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful dryer I got the set I'm highly recommend as it works perfectly drives quickly and you won't be unsatisfied quick delivery
I would recommend this to a friend ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Jan. 14. Already garbage. Don't have any idea what to do with a 800 dollar dryer thats not returnable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Warranty,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer. We will surely notate your feedback for better products in the future.
Please see the below link that might help resolve these inconveniences.
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500C/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144287167
Thank you for choosing Samsung. Have a great day.
-Trisha-