Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible machine. My old dryer was much better. Garage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlmaG,
We would love to discuss your dryer to determine how we can best assist you.
Please feel free to get back to us via the following options with more details of your experience with the dryer.
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146016205) to help our team pull up your information when you message us.
Have a great day.
^Charles
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke at the 3 month mark need I say more. hassle to get fixed even with BB protection plan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GT00,
Thank you for bringing this to our attention. I understand you're having an issue with your dryer as it broke after 3 months of use. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. Please know that we are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001008/ to guide you if your dryer will not turn on or stay on.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3 for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598703.
-Noraina
Traded for LG
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of trouble with this dryer. Returned for an LG. Very happy now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Koda,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Returned due to faulty item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a faulty unit, had to return it - chose to go with a different dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a floor model, and it didn’t work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to leave us a review about your overall experience with this Samsung dryer, VanessaT.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Never buy these just dont
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience....i will never buy a set again from best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello chris, we realize your experience has been less than ideal, and we would like to change that. We would like to inquire further about the concerns you are having with your dryer. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144074125) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. Loud and clanky. Takes two cycles to dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ldh11,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung dryer is loud and clanky, and it takes two cycles to dry. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check if your Samsung Dryer is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may also check the video link below to know what noises your dryer makes and why.
https://www.youtube.com/watch?v=86vxZamgYwQ
I've included another link to the helpful guide for the drying issue that you can also check to help fix the problem.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144317454
-Angelica
- Pros mentioned:Drying performance, Overall performance
Steamed to perfection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the steam feature! Great for hospital scrubs, also it really senses the moisture when I dry towels.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is silent, modern, has good capacity, is easy to use, and is very good.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dryer and big enough for big loads. Gets the job done well.
I would recommend this to a friend - Pros mentioned:Drying performance, Noise level
dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its super quiet and efficient. It dries very quickly
I would recommend this to a friend - Pros mentioned:Overall performance
Great machine for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I love the wifi setup so I can track the cycle without having to go downstairs to check repeatedly. I love the steam cycle feature for when I forget I have a load that's been sitting and wrinkled or to freshen up a few pieces.
I would recommend this to a friend - Pros mentioned:Overall performance
Smart App Download
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer offers exceptional efficiency, a comprehensive range of features, and the capability to expand its functionalities through the smart app download.
I would recommend this to a friend - Pros mentioned:Drying performance
Best dryer, clothes come out perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our new home and love the numerous settings and it dries perfect every time.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Still trying to understand these Smart machines. Works well so far.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer arrived on time and works great. They hooked everything up so it was ready to go when they left.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level, Overall performance
Good value for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a bit of a learning curve, but the dryer works as advertised, is cavernous and able to handle my king size quilts. Quiet, smart and efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer Repeat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Purchased the same one about 7 years ago. This is why I bought again.
I would recommend this to a friend The Samsung electric dryer is wonderful.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung electric dryer is wonderful. It does a lot better job of dying clothes than our old dryer. The sensors help to make sure the clothes are dry when the are supposed to be.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Excellent dryer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dryer! It comes with different types of cycles to choose from depending on how much clothes you want to dry. It’s quite and very efficient. I had some trouble with it in the beginning because it wasn’t installed right the fist time but Best Buy sent Oneal and Juan a couple of days later to see what the issue was and they came and fixed it right away. They were very helpful.
I would recommend this to a friend