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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,266 reviews
  • Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use dryer and connects easily with the smart things app.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is gorgeous and I love the sanitize steam feature. It dries my clothes fast and efficient :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, and various settings, plus smart that connects to my phone and google devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after one year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after one year. Very disappointed and now need to search for repair or replacement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Good product with fair price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, the dryer drys the clothes well but is a little lackluster on blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth the buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and does great. I have yet to use the sanitize option and I don’t think I need it, but I bought it when it was on sale and is most definitely worth the value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was recalled so I am very disappointed with this product as Item was randomly canceled without any knowledge

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, super easy to use, and instal, delivery was great and on time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mimilady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large bin size can fit more clothes. It’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer /dryer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this set. Very quiet and easy to use. Definitely recommend. It even sings a little song when it’s all done. Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it. Heating is terrible. It takes forever. I am returning this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Day,

      We're glad that you brought this up. We'll ensure your dryer is used to its fullest!

      Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it clean and free of lint. Learn more from these details.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      What to do if your Samsung dryer isn't heating or drying:
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      The lint filter is the first place where moisture might get blocked, so Clean the Lint Filter before or after every cycle.
      https://www.samsung.com/us/support/answer/ANS00050526/

      Clean the Lint Filter on your Samsung Dryer
      https://www.youtube.com/watch?v=T5En60U_Uao

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145286333, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Best washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match, easy to use, dry your clothes very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine! It's even better than we thought it would be. The color is so pretty, too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Would recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of different cycles, fast and sufficient!! Nice and big for bigger loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Its efficient and i love hpw i can steam my clothes and get notified on my phone when its done! Im never going back and sticking with samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryers work great. The black gives it a nice sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dryer many options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large loads are no problem for this dryer! Everything gets dried and fluffed up. Also, you can set it with an app, which is very convenient (lets you know when load is finished).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older samsung dryer that failed after many years of dependable service. The new one is even better as we as being a "smart" device. Dties quicker than our previous samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet, efficient, and looks amazing!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    10/10 recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! The door can be assembled to open in either direction which is fantastic. It is quiet and has so many drying options! Would recommend this dryer to anyone! Drying our king size comforter has been the only item we couldn’t get to fully dry because it filled the whole barrel there was no room for air to circulate, other than that we have had no issues!

    I would recommend this to a friend