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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2260 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,260 reviews
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re thrilled with our new dryer from Best Buy! It works perfectly, dries clothes quickly, and has great features that make laundry so much easier. However, our original dryer arrived with a dent, and it took nearly 1.5 weeks to get a replacement installed. Being without a dryer for that long was inconvenient, but once the new one arrived, Best Buy’s installation team was fantastic. They were professional, efficient, and ensured everything was set up perfectly. Despite the delay, we’re very happy with the dryer and the quality of the final installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more wrinkles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my Samsung Products specially my steam dryer easy and great to use specifically when getting them wrinkles out your clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One word, LOVE….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely 100% in LOVe with this set, yes we got both. My husband did absolutely wonderful for my Christmas present this year and it is exactly what i needed. I haven’t had a new set for 12yrs. Just love these. I do recommend watching some YouTube reviews to learn how to use these if its your first smart set. It took me a bit to figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! It dries everything perfectly, still trying to figure out the EcoDry but other than that is amazing! Will dry a king size quilt in an hour and any other load in about 50mins so very quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sum-sung washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best investments you can make for your home highly effective and truly great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item I would recommend it to anybody it works wonderful never had any complaints I would recommend this to anybody looking for appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer. It’s quiet and it dries good. The prob we had was the cord was small so had to adjust our outlet in the laundry room. But the dryer itself works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, easy to use, perfect for my large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product very large capacity, silent - does good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer itself is great; however, the installation technicians could not install the dryer vent. I had to go to an actual skilled plumber to get my dryer vent installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this dryer. Its a perfect match to the washer we purchased. Its easy to learn how to use, plus the sanitize option -- wow -- its definitely a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very similar machine previously that we sold when we downsized homes. I liked the older one enough to go ahead and get the newer model when we finally got into a larger home. We have been very happy with the operation of the machine so far. We did have a lot of issues with the install that ended up requiring 4 visits before it was fully functional. Our water shut didn't work the first time so the installers just dropped off the machines. The second time they were able to install but left without attaching the hose line for steam function. Worse yet, they took the part with them. That ended up with us needing to get a new part sent, and another install date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer dryer is all the clothes perfectly soft smell beautiful very easy to turn on and turn off with ease instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, ease of use, easy connectivity. large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam option. Dries clothes quick and it quiet. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a short period of time but so far so good. Dryer has been easy to use, is spacious and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drying, quiet tumble, lots of options, and I love the glass door with light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan of samsung products in general. As a dryer it works as adverised with mutiple settings available. And having it as part of my smarthings is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this set! Very quiet and efficient and sleek. Good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am an owner…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. We’ve only had it for about a month. Theres no issues drying our clothes, and the volume of the drum spinning is pretty quiet. The only flaw i noticed, it wasn’t worth removing a star, if there is to many clothes in the drum, theres a micro bounce, and it sounds like it’s scraping on metal. It’s not a loud sound, but it’s noticeable. Sometimes it goes away after it’s been on for a while. If we remove some cloth from a big load, the sound disappears. Weird quirks. The samsung software or app is informative, but i find it useless because i can’t get it to turn on or set a time to wash cloths. It’s simply eye-candy until it ends it’s cycle, and then tou get an alert about it. I bought the champagne color. It’s pretty. I think it is darker than the advertised image from the website. It reminds me of a dark skin-tone brown. We paid for the removal and installation, the best buy workers did great. Thank you.

    I would recommend this to a friend