Customer Ratings & Reviews

We’re thrilled with our new dryer from Best Buy! It works perfectly, dries clothes quickly, and has great features that make laundry so much easier. However, our original dryer arrived with a dent, and it took nearly 1.5 weeks to get a replacement installed. Being without a dryer for that long was inconvenient, but once the new one arrived, Best Buy’s installation team was fantastic. They were professional, efficient, and ensured everything was set up perfectly. Despite the delay, we’re very happy with the dryer and the quality of the final installation.

I love all my Samsung Products specially my steam dryer easy and great to use specifically when getting them wrinkles out your clothes.

Absolutely 100% in LOVe with this set, yes we got both. My husband did absolutely wonderful for my Christmas present this year and it is exactly what i needed. I haven’t had a new set for 12yrs. Just love these. I do recommend watching some YouTube reviews to learn how to use these if its your first smart set. It took me a bit to figure them out.

Wonderful! It dries everything perfectly, still trying to figure out the EcoDry but other than that is amazing! Will dry a king size quilt in an hour and any other load in about 50mins so very quick and efficient!

By far one of the best investments you can make for your home highly effective and truly great value for the money.

I love this item I would recommend it to anybody it works wonderful never had any complaints I would recommend this to anybody looking for appliances

I really like this dryer. It’s quiet and it dries good. The prob we had was the cord was small so had to adjust our outlet in the laundry room. But the dryer itself works great.

Great size, easy to use, perfect for my large family.

Love this product very large capacity, silent - does good job

The dryer itself is great; however, the installation technicians could not install the dryer vent. I had to go to an actual skilled plumber to get my dryer vent installed.

Loving this dryer. Its a perfect match to the washer we purchased. Its easy to learn how to use, plus the sanitize option -- wow -- its definitely a plus!

I had a very similar machine previously that we sold when we downsized homes. I liked the older one enough to go ahead and get the newer model when we finally got into a larger home. We have been very happy with the operation of the machine so far. We did have a lot of issues with the install that ended up requiring 4 visits before it was fully functional. Our water shut didn't work the first time so the installers just dropped off the machines. The second time they were able to install but left without attaching the hose line for steam function. Worse yet, they took the part with them. That ended up with us needing to get a new part sent, and another install date.

Great dryer dryer is all the clothes perfectly soft smell beautiful very easy to turn on and turn off with ease instructions

Great color, ease of use, easy connectivity. large capacity

Love the steam option. Dries clothes quick and it quiet. Great quality.

Only have had it a short period of time but so far so good. Dryer has been easy to use, is spacious and quiet.

Fast drying, quiet tumble, lots of options, and I love the glass door with light.

Im a fan of samsung products in general. As a dryer it works as adverised with mutiple settings available. And having it as part of my smarthings is nice as well.

I absolutely love this set! Very quiet and efficient and sleek. Good purchase!

Love it so far. We’ve only had it for about a month. Theres no issues drying our clothes, and the volume of the drum spinning is pretty quiet. The only flaw i noticed, it wasn’t worth removing a star, if there is to many clothes in the drum, theres a micro bounce, and it sounds like it’s scraping on metal. It’s not a loud sound, but it’s noticeable. Sometimes it goes away after it’s been on for a while. If we remove some cloth from a big load, the sound disappears. Weird quirks. The samsung software or app is informative, but i find it useless because i can’t get it to turn on or set a time to wash cloths. It’s simply eye-candy until it ends it’s cycle, and then tou get an alert about it. I bought the champagne color. It’s pretty. I think it is darker than the advertised image from the website. It reminds me of a dark skin-tone brown. We paid for the removal and installation, the best buy workers did great. Thank you.