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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 646 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 646 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Dryer. Delivery and installation was clean and careful not to do any damage to my hallway walls. Thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to give a shout-out to Juan and Jonathan for being so courteous and professional in delivering and setting up the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works wonders

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for s new set. This washer and dryer set are pretty and so quiet! The washer can fit two loads at once with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Especially the steam for getting rid of wrinkles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spyware required to use "smart" features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased yesterday. I'll have to see how it goes as for quality and longevity. But we are starting out at three stars because of Samsung Smartthings. It's the first time I've purchased a "smart" anything from Samsung. Unlike all the other "smart" devices I've purchased, they willingly interface to other hubs. Not this washer/dyer combo. You have to use your phone (no web registration), and to use your phone you have to grant Samsung access to your precise location information. Samsung's reasoning is they want to see if I am home or not as a condition for some of their logic. Problem is, it isn't optional. You have to let them track your phone. I'm sure there are workarounds that require me to remember to take various precautions, such as shutting off the app when I leave the house and removing permission. In other words, I have to be careful to not let them track me. So I've bought my first and last Samsung appliance, and I deeply regret buying this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James K,

      We understand that you wanted to ensure your security and privacy. We are here to assist you.

      The SmartThings feature helps you monitor your appliance even if you're not home.

      Please see the link below for some information about using the SmartThings feature in your Samsung dryer.
      https://www.samsung.com/us/support/answer/ANS10001030/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147430325, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a easy washer to program my clothes feel cleaner and soft

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and style. Works amazing on all settings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment! Very quiet and efficient. I love the color also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Samsung set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with our new Samsung washer and dryer set. Our clothes have never come out so clean. The wifi-notification function is such a plus also. My clothes are always dry when the cycle is complete, I never have to re-assess and start an additional cycle. The only issue I have with the washer is that the drum sits very low, being 5'1" I need to retrieve smaller items out of the wash with salad tongs. I would recommend this set to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good but longer drying times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but concerned with heating. I bought two sets, one for each daughter and they don’t seems hot after 60 minutes of drying.. my old Samsung the load is dry and hot fresh of of dry in 60 minutes but these have to run an extra 20 minutes per load and don’t have that hot feel coming out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gifted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my daughter with it as a gift. She fell in love with it along with the washer machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets unbalanced easy is you have a comforter in it . But other than that its been perfect .

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Love it so much. Very fast drying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, professional install with geek squad membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer so I assume I will love the dryer, but it's Dec 10 and it doesn't come in until January 13th

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish and high quality but room for improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer looks great and the steam function is useful. The wireless connection doesn't interest me so I don't plan on using the feature. My only issue with this dryer is that when using the normal setting, heavier items in a load of laundry does not get fully dried. So I think the moisture sensor isn't perfect. I often have to separate the less dry items and start another cycle by themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different settings with the option to upload more. The dryer works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy - staff was excellent Purchased washer and dryer on special Got a $150 gift card to boot !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Samsung dryer. Love them. Lowe’s delivery is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love my new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my dryer. Got both washer and dryer. Drys completely without having to restart.

    No, I would not recommend this to a friend