Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 652 reviews
Rated 5 out of 5 stars
Dryer
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up first one. When i installed it was missing rear left adjustable foot.
Call bestbuy help and spoke to someone i couldn't understand. After being on the phone for approximately 30 minutes, became very frustrated and hung up. Went to store and spoke to the manager and told him about everything. He had me another dryer delivered and the other picked up. Dryer works great after figuring out how to set the settings correctly.
I would recommend this to a friend
Rated 5 out of 5 stars
Works Great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so long as its not unbalanced. Unbalanced, it will not complete the cycle.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bring Back less complicated Washer & Dryers. Sometimes It dries sometimes it doesn’t even on the heavy setting. The smart detection doesnt detech dampess so I dont use the auto settings to avoid from not drying.
We understand the importance of a working dryer in your home, ChristopherN. Let's take care of this.
To address your dryer's drying performance. Please refer to page 54 of the dryer's manual under "Does not dry" to view the actions that need to be taken: https://downloadcenter.samsung.com/content/UM/202509/20250923134036147/OID64579_IB_DV7500C_EN_250919.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
Please include reference number 1151288905 in your message so our team can locate your information.
Have a great day.
-John
Rated 3 out of 5 stars
Spyware required to use "smart" features.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased yesterday. I'll have to see how it goes as for quality and longevity. But we are starting out at three stars because of Samsung Smartthings.
It's the first time I've purchased a "smart" anything from Samsung. Unlike all the other "smart" devices I've purchased, they willingly interface to other hubs.
Not this washer/dyer combo. You have to use your phone (no web registration), and to use your phone you have to grant Samsung access to your precise location information.
Samsung's reasoning is they want to see if I am home or not as a condition for some of their logic. Problem is, it isn't optional. You have to let them track your phone.
I'm sure there are workarounds that require me to remember to take various precautions, such as shutting off the app when I leave the house and removing permission. In other words, I have to be careful to not let them track me.
So I've bought my first and last Samsung appliance, and I deeply regret buying this one.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi James K,
We understand that you wanted to ensure your security and privacy. We are here to assist you.
The SmartThings feature helps you monitor your appliance even if you're not home.
Please see the link below for some information about using the SmartThings feature in your Samsung dryer. https://www.samsung.com/us/support/answer/ANS10001030/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in love with our new Samsung washer and dryer set. Our clothes have never come out so clean. The wifi-notification function is such a plus also. My clothes are always dry when the cycle is complete, I never have to re-assess and start an additional cycle. The only issue I have with the washer is that the drum sits very low, being 5'1" I need to retrieve smaller items out of the wash with salad tongs. I would recommend this set to anyone!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good but concerned with heating. I bought two sets, one for each daughter and they don’t seems hot after 60 minutes of drying.. my old Samsung the load is dry and hot fresh of of dry in 60 minutes but these have to run an extra 20 minutes per load and don’t have that hot feel coming out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dryer looks great and the steam function is useful. The wireless connection doesn't interest me so I don't plan on using the feature. My only issue with this dryer is that when using the normal setting, heavier items in a load of laundry does not get fully dried. So I think the moisture sensor isn't perfect. I often have to separate the less dry items and start another cycle by themselves.