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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 643 reviews
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our samsung dryer!! It was easy to hookup. We enjoy the sensor dry. Sometimes we want to dry the clothes again but not a full cycle and the dryer dectects that and will stop the clothes once they're fully dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SoGladIDid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new set Perfect color Easy to use Capacity is everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and how quiet this machine are and how the Fit my big comforter blanckets. Nice color and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It has so many options for drying clothes as you needed. Hot to low setting on each option. Even air drying on cool air no heat. Thats the best for some clothes that doesn't need any heat .I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time home owner and as my first dryer I love it and wouldn’t it trade it for the world.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash and dryer review so I can try and win $400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is awesome, dyes in one cycle and handles a lot of clothes. Delivery service did dent the dryer so I am disappointed with that.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! The machine dries all clothes really well in less the one hour. I have no complaints. Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look and great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and smart things compatible makes it convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best purchase I’ve made. Dries clothes in one cycle and even had a little tune when it’s done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience ruined by Best Buy Technician

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beat Buy technician who installed the dryer did so in such a way that the dryer door is blocked from opening by the closet door. He did not speak English - at all. I’ve been waiting over a week for Best Buy to send someone back out. None of this has to do with the dryer’s potential performance, but it has diminished my enjoyment of finally being able to replace the rusted out, hand-me-down machines I’ve had to use for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louisiana girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it,I'mreally loving the color,Ilike that I can pause it if forget add clothes or laudy pod,it also plays a tune when it finished the load. It's a win for me

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Efficient, Quiet, and Wrinkle-Free Magic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Samsung electric dryer from Best Buy as a companion to the matching washer, and we couldn't be happier with the set. The black finish gives our laundry room a high-end, uniform look. Beyond its great appearance, this dryer performs exceptionally well, especially with its intelligent drying cycles and fantastic steam features. Steam Sanitize+: This is a fantastic feature. It sanitizes items, which is great for bedding and towels, and it is a wizard for de-wrinkling clothes you forgot in the dryer overnight. We rarely need to iron anything anymore. Large Capacity & Efficiency: The 7.4 cu. ft. capacity easily handles giant loads, meaning fewer cycles overall. The moisture sensors work very well, accurately determining when clothes are dry and stopping the cycle to save energy, preventing overdrying. Smart Features & Quietness: Connecting it to the Samsung SmartThings app allows us to monitor the cycle status remotely and sends notifications when the load is finished. It runs very quietly, which is a major plus. Intuitive Controls: The dial and digital display are easy to navigate, and the "lint filter check indicator" is a helpful reminder that encourages good maintenance habits. Reversible Door: A simple but essential design feature that allowed us to configure the dryer to open perfectly for our laundry room layout. This Samsung dryer is a superb appliance. It dries clothes quickly and efficiently, saves us time with the steam sanitizing feature, and looks great doing it. It perfectly complements our smart home setup and makes laundry feel less like a chore. We are very satisfied with this purchase from Best Buy and highly recommend it for anyone needing a reliable, feature-rich electric dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mynewduo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Makes doing laudry so much easier and i love the look of the black stainless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great network dryer at the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is pretty amazing as it links with the Samsung smart app- the only downfall is if the wrinkle block is not on it will not dry the clothes totally as they might still be damp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made for my house, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and name!! I would def buy this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and name!! I would def buy this again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer ( steam)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out terrible,the moisture senor was not working,best buy sent out a new one (new one) had no problems since

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ScottP, I am glad your dryer was replaced with a new one, which has no issues. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Washer burned after 2 month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recived the item on April 22 and due to bad installation by Best Buy ( that i paid for ) unit start smelling like its burning. Called Samsung and they send me a technician who looked in to it and determined that cable behind the dryer was installed incorrectly by Best Buy team and due to loose wire unit got burned . Thx God my house didnt catch on fire . Waited for another week to get Best Buy technican to come and check and he told me the same thing. Some lady called me from Best Buy and said that she will need her manager to approve the replacement that she will call me back in 5 min and never called back . Thank you Best Buy .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment about what occurred with the dryer.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Great Samsung Washing Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ in Black as an open-box item from Best Buy and were told it was not a return, but later discovered it actually had been returned and already had a repair claim filed with Samsung. While that was frustrating at first, everything turned out well. Samsung handled the situation professionally. They quickly sent out a repair technician, and the issue was fixed without delay. Since the repair, the dryer has been working perfectly. As for the dryer itself, it’s excellent. The large capacity easily handles bulky loads, the Steam Sanitize+ feature is a great bonus, and it dries efficiently and quietly. The smart features are convenient, and the black finish looks sleek and modern. Despite the initial open-box confusion, the strong customer support and the quality of this dryer more than made up for it. Overall, very happy with the purchase and confident in the product moving forward.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed within 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 months old and it quit working. Repair folks coming out to fix it and really hope it's under warranty. Uploading a picture of it not tumbling or drying clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TimH, we understand your disappointment with your dryer's performance. Let us provide the details you need.

      Here's a link that will help with your dryer not fully drying your laundry. Please select the options that best describe your experience, check for any embedded words along the way, and watch the entire video for more details.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We recommend checking this guide if your dryer is not spinning. Please click on the embedded word and watch the included video.

      Samsung dryer turns on but doesn’t start or spin
      https://www.samsung.com/us/support/troubleshooting/TSG01001987/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150459115) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

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