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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+'s fast drying speed and large capacity, finding it easy to use and quiet. Many appreciate the additional features and the effective steam sanitize function, which leaves clothes fresh. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 593 reviews
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It has so many options for drying clothes as you needed. Hot to low setting on each option. Even air drying on cool air no heat. Thats the best for some clothes that doesn't need any heat .I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash and dryer review so I can try and win $400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is awesome, dyes in one cycle and handles a lot of clothes. Delivery service did dent the dryer so I am disappointed with that.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! The machine dries all clothes really well in less the one hour. I have no complaints. Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look and great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and smart things compatible makes it convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best purchase I’ve made. Dries clothes in one cycle and even had a little tune when it’s done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experience ruined by Best Buy Technician

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beat Buy technician who installed the dryer did so in such a way that the dryer door is blocked from opening by the closet door. He did not speak English - at all. I’ve been waiting over a week for Best Buy to send someone back out. None of this has to do with the dryer’s potential performance, but it has diminished my enjoyment of finally being able to replace the rusted out, hand-me-down machines I’ve had to use for 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louisiana girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it,I'mreally loving the color,Ilike that I can pause it if forget add clothes or laudy pod,it also plays a tune when it finished the load. It's a win for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mynewduo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Makes doing laudry so much easier and i love the look of the black stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made for my house, highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great network dryer at the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is pretty amazing as it links with the Samsung smart app- the only downfall is if the wrinkle block is not on it will not dry the clothes totally as they might still be damp

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer ( steam)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out terrible,the moisture senor was not working,best buy sent out a new one (new one) had no problems since

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ScottP, I am glad your dryer was replaced with a new one, which has no issues. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent product and name!! I would def buy this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and name!! I would def buy this again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer burned after 2 month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recived the item on April 22 and due to bad installation by Best Buy ( that i paid for ) unit start smelling like its burning. Called Samsung and they send me a technician who looked in to it and determined that cable behind the dryer was installed incorrectly by Best Buy team and due to loose wire unit got burned . Thx God my house didnt catch on fire . Waited for another week to get Best Buy technican to come and check and he told me the same thing. Some lady called me from Best Buy and said that she will need her manager to approve the replacement that she will call me back in 5 min and never called back . Thank you Best Buy .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment about what occurred with the dryer.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Failed within 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 3 months old and it quit working. Repair folks coming out to fix it and really hope it's under warranty. Uploading a picture of it not tumbling or drying clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TimH, we understand your disappointment with your dryer's performance. Let us provide the details you need.

      Here's a link that will help with your dryer not fully drying your laundry. Please select the options that best describe your experience, check for any embedded words along the way, and watch the entire video for more details.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We recommend checking this guide if your dryer is not spinning. Please click on the embedded word and watch the included video.

      Samsung dryer turns on but doesn’t start or spin
      https://www.samsung.com/us/support/troubleshooting/TSG01001987/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150459115) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Great purcahse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Samsung Smart Electric Dryer with Steam Sanitize+: A High-Tech Laundry Marvel I recently had the opportunity to test out the Samsung 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ in Black, and I have to say, it's a game-changer in the world of laundry appliances. This dryer is not only stylish with its sleek black design, but it also offers a range of features that make laundry day a breeze. Let's start with the capacity. With a generous 7.4 cubic feet of space, this dryer can easily accommodate large loads of laundry, making it perfect for families or individuals with a busy lifestyle. I was able to dry bulky items like bedding and towels without any issues, thanks to the ample space inside the drum. One of the standout features of the Samsung Dryer is its Steam Sanitize+ function. This feature uses steam to eliminate 99.9% of germs and bacteria from your clothes, ensuring that your laundry is not only dry but also hygienically clean. I found this feature particularly useful for sanitizing items like bedding, baby clothes, and workout gear, giving me peace of mind that my family's clothes are thoroughly clean. The dryer offers a variety of drying cycles to choose from, including a quick dry option for when you're in a hurry and a delicate cycle for more fragile items. The moisture sensors ensure that your clothes are dried to perfection, preventing over-drying and saving energy in the process. I was impressed by how evenly and efficiently this dryer dried my clothes, leaving them soft, wrinkle-free, and ready to wear. In terms of convenience, the Samsung Dryer is a true standout. It comes equipped with smart technology that allows you to control and monitor your laundry cycle from your smartphone. The SmartThings app provides real-time alerts, maintenance reminders, and cycle customization options, making laundry a seamless and efficient process. I loved being able to start or pause a cycle remotely, saving me time and effort. The design of the Samsung Dryer is not only sleek and modern but also functional. The easy-to-use control panel features clear and intuitive settings, making it simple to select the right cycle for your laundry needs. The drum is well-lit, making it easy to load and unload your laundry, even in low-light conditions. The Black finish adds a touch of elegance to any laundry room and is easy to clean and maintain. One of the things that stood out to me about the Samsung Dryer is its energy efficiency. The Eco Dry feature automatically adjusts the drying time and temperature to save energy and reduce your electricity bills. I appreciated the eco-friendly design of this appliance, as it aligns with my commitment to sustainability and conservation. In terms of performance, the Samsung Dryer delivers exceptional results. My clothes came out dry, fluffy, and free of wrinkles every time. The Steam Sanitize+ function worked like a charm, leaving my laundry feeling fresh and clean. I also appreciated the quiet operation of this dryer, as it allowed me to do laundry at any time of the day without disturbing the household. Overall, I highly recommend the Samsung 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ in Black to anyone looking for a high-tech and efficient laundry solution. With its innovative features, smart technology, and exceptional performance, this dryer is a top contender in the world of laundry appliances. Say goodbye to damp clothes and hello to perfectly dried, sanitized laundry with the Samsung Dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Amazing Dryer with Smart Features!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Smart Electric Dryer is fantastic! The Steam Sanitize+ feature is a game-changer—it keeps my clothes fresh and nearly wrinkle-free. The large 7.4 cu. ft. capacity is perfect for handling big loads, and everything dries evenly and efficiently. The smart connectivity is a huge plus! Being able to monitor and control cycles from my phone makes laundry so much more convenient. It’s also super quiet, which is a big upgrade from my old dryer. Overall, this is an excellent investment—great design, powerful drying, and useful smart features. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Fits King Size Comforters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does a wonderful job drying the clothes and the steam sanitize functions is great for removing wrinkles and freshening up a shirt that has been in the closet for a while. The noise level is low and the controls are easy to use. the capacity is enormous which allows for a king size comforter to easily fit. The lint trap is easy to clean. the overall appearance is good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lint trap

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dryer has been a fantastic addition to our home. The 7.5 cu. ft. capacity means I can dry all my laundry in fewer loads, saving time and energy. The Sensor Dry feature works perfectly—it ensures my clothes are dry but not overdried, which helps keep them looking new. I also love the Steam Sanitize option for bedding and towels. The only small drawback is that the lint trap fills up quickly, so I have to clean it after each load. Overall, it’s reliable, efficient, and looks great in my laundry room!”

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Effortless Laundry Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Performance and Convenience! I recently acquired the Samsung 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ in Black, and it has completely transformed my laundry routine. This dryer offers exceptional performance with its large capacity, efficiently drying even the bulkiest loads with ease. The Steam Sanitize+ feature is a game-changer, effectively removing 99.9% of germs and bacteria from my clothes, providing peace of mind, especially during these times. The smart capabilities add another layer of convenience, allowing me to control and monitor the drying process from anywhere using my smartphone. Moreover, the sleek black finish adds a modern touch to my laundry space. Overall, I highly recommend this dryer to anyone seeking top-notch performance and convenience in their laundry appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COLOR MATCHES UP TO MY LG SMART WASHER THAT I CANNOT GET THE MATCHING DRYER FOR ANYMORE. THIS DRYER GET THE CLOTHES DRIED QUICKLY, NO MATTER WHAT SETTING YOU PUT IT ON. IT HAS A QUIET OPERATION. I RECOMMEND THIS PRODUCT.

    I would recommend this to a friend
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