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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 646 reviews
  • Rated 5 out of 5 stars

    Great mashine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very reliable.My clothes are cleaner n fresher than they have ever been thanks to my new washer and dryer I highly recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set and we are both very happy with them. Very good and reliable washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, only thing is that I need a small step to reach bottom of washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good dryer! I love all the settings and the color black looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like BestBuy Samsung Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung washer/dryer series. We bought a set 8 years ago. Started giving problems recently and updated with these new ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, with one minor issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it seems to work well but I’m not sure how well the auto-dry is working. My clothes have come out mildly wet each time. However the time dry works great and it’s super sleek!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer purshase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer use more energy as you have to keep restarting, clothes are damp a never get fully dry. Moisture control is a joke should never be put in a dryer. This is one of my worst purchases! You pay so much and it doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Linda,

      We understand that dealing with a dryer that does not dry enough can be frustrating. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check page 55 of the user manual for other recommended actions if the dryer dries unevenly.
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the washer and dryer, which we suggest also checking.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148155654) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Perfect! Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well! Connects pretty well with our samsung device as welll!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, delivery was fast and efficient. Product worka great. The steam feature was something that i didnt know i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super please with the product super quiet super cool looking my wife and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, quiet, works great. Easy install & takeaway service. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddiem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, wished it was not as loud. Works well. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam refresh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically wanted a dryer that had a steam refresh cycle. i use it often and I am very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks nice. Lots of different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service from sales and loading staff. I chose an open box model and have been very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box Samsung Electric dryer and when I used it the first time it’s so noisy. I’m thinking of returning it and just get another one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ErickT,

      We understand that dealing with a noisy dryer can be disappointing. We're here to help.

      Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish.

      Samsung dryer is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You may also check page 55 of the user manual for other solutions when the dryer is noisy.
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149472634) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Best Washer/Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, came from whirlpool that did not last 3 years before rusting. Love Samsung! Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, the steam features are the best, works great with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer and washer are excellents that from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does everything that I need great price for great value

    I would recommend this to a friend