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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 646 reviews
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer ive ever had got recommend it and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer /dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new washer and dryer! Cleans and dry nicely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great dryer I enjoy always using the delicate mode so my clothes doesn’t ruin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the dryer you are looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! So many options for everything imaginable! So easy a Gen Z can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely one of the better ones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dryers I’ve had by far. Love the upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice in purchasing both items. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the match set and it’s amazing. I haven’t hooked up the steam but it looks very simple to do!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer pooks great but doesnt dry the clothes as quick as our last cheaper dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the performance of your dryer, DavidS. Let's get this taken care of.

      We suggest referring to the resources below to address the drying performance of your dryer. Please click the hyperlinks and watch the instructional video (See hyperlink "clean the lint filter") for tips.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150068267, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is if you have the dry detection on your cloths my still be a little damp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer it is really quiet and love the steam effect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always gone with Samsung and very pleased. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality all appliance, recomended 100%.;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a set washer n dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , delivery ppl was amazing and very nice! Get yours today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a dryer with steam cycle and this is the one you want. Sanitize cycle and refresh cycle, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries Like No Other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several previously, which required larger loads to have a 2nd cycle, not this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it color and style new modern real professional installation and good work team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer! We love it! It actually senses the wetness of the clothes. So cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed on time and professionally.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T buy!! It leaves clothes WET w/ MILDEW smell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered mid-September. Began having issues in October. I'd read reviews saying it was cool to the touch & felt damp even though it was dry so i thought this was the problem. Clothes didn't come out piping hot like my highly reliable, trusty 20yr-old Whirlpool. I thought it was just new technology. Nope. Dryer is just garbage. By November, clothes were just coming out WET. 3 to 5 drying attempts later, still wet!! Tried to contact Best Buy. At 1st first Best Buy scheduled it as an installation only to cancel moments before the appt because it was a repair. Then they scheduled a repair, only to cancel because it was under mfr warranty & had to be fixed by the mfr. Tried the mfr but had difficulty accessing. Meanwhile, i can't return this piece of garbage AND all of this is happening during the holidays and the busiest time of year. Don't buy this. We're hanging clothes all over the house just to get them to line dry. I've wasted tons of money trying to dry clothes 3 or 5 times for SOOO many loads. One of my kids missed school because all of his clothes were in the dryer - he'd washed them and put them in the dryer to dry while he was sleeping and he woke up to them being soaking wet and smelling like mildew. Another kid had to go to work and had to take his clothes to a buddy's house to dry them quickly because after 3 to 5 tries, the load was still wet. I have a hair blow dryer that we use for a few of the items we need quickly if we don't have the TIME to sit everything out and allow it to blowdry. Do NOT buy this dryer!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the feeling that you have because of this experience. Let's get those clothes dried up and smelling fresh, Jacqueline.

      We recommend performing the troubleshooting. The links below will help you learn how the dryer works and prevent mildew and smell from the clothes. Kindly visit the hyperlinks for further assistance.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      Samsung dryer smokes or smells:
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148165921, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Like the way they look and it is efficient. Only wish it came with the shoe dry shelf

    I would recommend this to a friend