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Customer Ratings & Reviews

$799.99
Save $100
Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 646 reviews
  • Rated 1 out of 5 stars

    Failure at all levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst purchase I ever made. I have spent more than I paid for this thing doing laundry at the laundry mat because it keeps breaking down. Everytime it was repaired I was told this is a common problem. Now I am at the end of my warranty best buy nor Samsung will accept a return on a product that is faulty. I will never purchase a Samsung product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Steam Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. The steam settings are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent. Probably the best dryer I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wonderful product. Would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really thrilled with the Dryer, does not dry very well takes at least 1 hour to dry clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LindaW, we know how vital a working appliance is at home. We're here to help with your dryer.

      We recommend checking this link to help resolve the issue with your dryer not drying your laundry. Please match the issue you are experiencing from the list provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148931724) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    LOVE THIS PRODUCT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent!!! It so quiet and does its job. It’s so pretty too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great machine, cleans wonderfully, doesn't destryed clothes, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Samsung really thought of everything with this design. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, very good items purchased, quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price and would recommend for others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and love that it has setting to notify you when it shuts off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Dryer has sensors to indicate when clothes are dry which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new set due to price but had owned Samsung products before with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The lint filter trap works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with delivery and people was nice exellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrinkle Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry is great and the wrinkle free is a nice extra.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't gety clothes all the way dry on the first cycle. I contacted Best buy to fix aonth and a half after I bought it but they won't fix it because it's been too long they say. I would purchase major appliances from somewhere with a better warranty period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TamaraG,

      We know your disappointment with the dryer not drying well. Let us assist.

      The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check page 54 of the user manual for other recommended actions if the dryer dries unevenly.
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149787533) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great! Lots of settings so it will dry in appropriate amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rhallman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery people were very good and new what to do , and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries like a warm tropical breeze! Large drum and spacious door.

    I would recommend this to a friend