Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 652 reviews
Rated 4 out of 5 stars
Rhallman
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
delivery people were very good and new what to do , and did a great job
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't gety clothes all the way dry on the first cycle. I contacted Best buy to fix aonth and a half after I bought it but they won't fix it because it's been too long they say. I would purchase major appliances from somewhere with a better warranty period.
We know your disappointment with the dryer not drying well. Let us assist.
The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 54 of the user manual for other recommended actions if the dryer dries unevenly. https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dries ok at best. Sensor dry is worthless. Must used timed dry. Clothes tend to wrinkle, especially if you don’t take them out as soon as cycle finishes. Bought as a pair with new washer. Wish would have bought new washer but kept old dryer.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
We want you to have a worry-free experience with your dryer, Greg S. Allow us to handle this.
Here are steps to take when your dryer cycle ends too quickly and wrinkles the clothes. Please click the links and hyperlinks and watch the instructional video for tips.
The dryer cycle ends too quickly: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We have also included a link to your dryer's user manual. See page 42 for wrinkle prevention; pages 44-45 for perm press cycle, downloadable cycles, and steam cycles: https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought this dryer month ago only 18 days after i try to use this dryer i press power button not working try & try press power button not working new dryer i check my electric box reset button dryer still not working not good product
MahendraP, we understand your disappointment if your newly purchased dryer does not turn on. We are here to help.
If your dryer does not power on, here is a guide to help you. Please click "Did this resolve your issue?" and answer it with a yes or no to complete the troubleshooting guide. Kindly click on the embedded word.
Samsung dryer loses power or won't turn on https://www.samsung.com/us/support/troubleshoot/TSG10000730/
Should you need more assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very looking unit, but it doesn't dry as quickly as I'd like. It could just be the settings I'm using, but I find myself just doing a timed dry to make sure everything is done
I would recommend this to a friend
Brand response from Samsung
Posted .
We understand where you're coming from. Let's get you assisted, PaulT.
To help boost the dryer's drying efficiency, kindly check out this guide to help rectify its performance. Please click on the hyperlinks for additional information.
The clothes are not dry after using a Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you require further assistance, please feel free to get back to us via the following options: