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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,266 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet the unit is. Our clothes feel almost new every time they come out from the Dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great real easy to use and load real quite live it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lint screen needed replaced awating new replacement

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is phenomenal! Great product and Wi-Fi enabled! I love the option to wash king size comforters on the bedding selection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spyware required to use "smart" features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased yesterday. I'll have to see how it goes as for quality and longevity. But we are starting out at three stars because of Samsung Smartthings. It's the first time I've purchased a "smart" anything from Samsung. Unlike all the other "smart" devices I've purchased, they willingly interface to other hubs. Not this washer/dyer combo. You have to use your phone (no web registration), and to use your phone you have to grant Samsung access to your precise location information. Samsung's reasoning is they want to see if I am home or not as a condition for some of their logic. Problem is, it isn't optional. You have to let them track your phone. I'm sure there are workarounds that require me to remember to take various precautions, such as shutting off the app when I leave the house and removing permission. In other words, I have to be careful to not let them track me. So I've bought my first and last Samsung appliance, and I deeply regret buying this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James K,

      We understand that you wanted to ensure your security and privacy. We are here to assist you.

      The SmartThings feature helps you monitor your appliance even if you're not home.

      Please see the link below for some information about using the SmartThings feature in your Samsung dryer.
      https://www.samsung.com/us/support/answer/ANS10001030/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147430325, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It works as intended and it is worth the price paid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, however items are often still damp

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the only issue is that the dryness sensor is not accurate and clothes will still be damp (with many loads) when cycle shuts off based on how dry the clothes are. I have to adjust to highest dryness level and items will often still be damp. But again, I think it’s good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! It is quick and quiet! It’s easily the best I have bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Samsung product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the washer/dryer years ago and have been very happy with the purchase. Currently had to replace my dryer and I went with the same Samsung. Why chance another brand when you had an exceptional run with the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd dryer for my family. I recommended this dryer for my Father-in-law. He is happy with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer with steam feature

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer so far! I had an issue with a breaker and had to have it replaced and the electrician was like "man this is a nice dryer"

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TracyP05, we are glad to see that your new Samsung Dryer is turning heads. We are glad to have you a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer with many features. Wifenloves the champagne color. Very fast delivery (4 days) which is almost unheard of for appliances these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer! Gets the job done and the color is amazing! Although the chime is a bit too long when it’s done it’s something that you can turn off!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer. Dries clothes fast and I love the wrinkle reducing option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set, and Seems that I only reviewed the washer. So here is my review of the dryer. It is AMAZING! My last dryer was horrible, never really dryed without a second cycle. This one completes the task on just once cycle most times with less time than set. Quiet and I am more than happy that I made this purchase....did I mention that this hold my king size goose comforter with ease!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Looks fantastic and love the set. Large dryer capacity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned it for about a month now. My family likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love… Love… Love… I love the color. It’s options are great. The quick wash is my favorite for a fast, small load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features for this dryer. Works really good. Got a good deal Labor Day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied for this product. Drier works very well and nice and firm

    I would recommend this to a friend