Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it an its sync to your phone u can start an stop.
I would recommend this to a friend- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet. I could give a better review after I use it.
I would recommend this to a friend Great Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Dryer with what I guess is the equivalent Washer Machine. This is also SmartThings connected, having that for notifcations and changing the dryer settings from anyway is great - plus the Google Home integration. The dryer functionaly itself is overall great. Having the light inside the drum when you open the door is a nice touch for low light areas.
I would recommend this to a friendI love my dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer works very well. I like that it has a lot of different settings and I can add time if needed. I also like the ability to just “fluff” with cool air. Delivery and installation was quick and easy.
I would recommend this to a friendGreat appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer love the way I can use my phone to control it
I would recommend this to a friendAmazing dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer! Dries whatever you throw in just one load.
I would recommend this to a friend- Pros mentioned:Ease of use
Upgraded!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer drys quickly and easy to use and looks great! I love the champagne color.
I would recommend this to a friend Great pair of laundry machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for about a month so far running great i like that they have wifi so we connect them to our wifi you get notifications on our tv
I would recommend this to a friend- Pros mentioned:Overall performance
Performance and good capacity dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dryer selection. The performance is top of the level.
I would recommend this to a friend New Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old one was having issues didn’t want to spend money to fix so bought new
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this dryer. Very straight forward and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has a much larger barrel making it easier to wash blankets and bead spreads. easy to use and works well.
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! Absolutely awesome. Definitely recommend.
I would recommend this to a friend Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest problem with this is it has a dryness setting, And its not always at the highest setting of dryness and some clothes come out damp. So I make sure to push dryness to max level every time. The anti wrinkle only works so so as my shirts are still wrinkled all be it less than my old dryer. I do like the steam and refresh as I can throw a shirt in there that was barely worn and it feels clean. Just like the washer though, I despise the touch sensors, that board will go bad and I imagine that the cost of the repair will be crazy stupid. So I probably won't repair due to cost of repair and I will have to buy another one (ughhh). Over hyped product that I got sucked into. Unless you need to remotely start and stop laundry with your phone I see no need for that feature. I don't need my phone or tv telling me my laundry is done. Its just not that important. Just like the washer I wish I would have gotten something with good ole fashion knobs. I do like the large size of the dryer as opposed to the large size of the washer there are only 2 of us here, me (dad) and my son. Between the washer and dryer I am less than impressed, but I must admit my clothes really do feel clean. Bottom line is too many whistles and bells for me and the default setting leave something to be desired. If I wasn't so lazy I would have best buy come and pick them up and choose something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi cc21,
Thank you for reaching out and letting us know that you're having issues with your Samsung dryer, such as some of your clothes come out damp, anti-wrinkle doesn't do an excellent job and a problem with the touch sensors. We apologize if the product didn't work as expected. It's not the experience we want you to have with us. We're here to help.
Attached here is a link to a troubleshooting guide that you can try, which addresses the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also refer to the user's manual (pages 56-57) for additional troubleshooting steps, including the issue with wrinkle prevention.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
For the control buttons of the dryer, I've included another helpful link below-containing information on what to do if the control buttons on the Samsung dryer do not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
If you have other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144156154
-Angelica
- Pros mentioned:Capacity
Big
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room to do a ton of laundry especially with 3 girls!
I would recommend this to a friend Best dryer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Highly recommend. Dries clothes quickly and efficiently.
I would recommend this to a friend- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Wonderful addition to the home. Love this machine.
I would recommend this to a friend - Pros mentioned:Capacity
Great Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer !! Works great, dries quickly and has capacity for more than one bed blanket at a time. Love this Dryer !!
I would recommend this to a friend Works but loud.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Samsung as we have Samsung TV, washer, phones, and some other items. The dryer works good. However; it loud and sound like its grindind metal. Supposedly it's normal. Our matching Samsung washer always shuts down due to unbalanced load. You may say, your putting to much laundry in it. I say no. It doesn't matter if it's 3 towels or a load of jeans.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Geeks were very professional. I am fully satisfied with the service
I would recommend this to a friend