Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has a much larger barrel making it easier to wash blankets and bead spreads. easy to use and works well.
I would recommend this to a friendEhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest problem with this is it has a dryness setting, And its not always at the highest setting of dryness and some clothes come out damp. So I make sure to push dryness to max level every time. The anti wrinkle only works so so as my shirts are still wrinkled all be it less than my old dryer. I do like the steam and refresh as I can throw a shirt in there that was barely worn and it feels clean. Just like the washer though, I despise the touch sensors, that board will go bad and I imagine that the cost of the repair will be crazy stupid. So I probably won't repair due to cost of repair and I will have to buy another one (ughhh). Over hyped product that I got sucked into. Unless you need to remotely start and stop laundry with your phone I see no need for that feature. I don't need my phone or tv telling me my laundry is done. Its just not that important. Just like the washer I wish I would have gotten something with good ole fashion knobs. I do like the large size of the dryer as opposed to the large size of the washer there are only 2 of us here, me (dad) and my son. Between the washer and dryer I am less than impressed, but I must admit my clothes really do feel clean. Bottom line is too many whistles and bells for me and the default setting leave something to be desired. If I wasn't so lazy I would have best buy come and pick them up and choose something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi cc21,
Thank you for reaching out and letting us know that you're having issues with your Samsung dryer, such as some of your clothes come out damp, anti-wrinkle doesn't do an excellent job and a problem with the touch sensors. We apologize if the product didn't work as expected. It's not the experience we want you to have with us. We're here to help.
Attached here is a link to a troubleshooting guide that you can try, which addresses the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may also refer to the user's manual (pages 56-57) for additional troubleshooting steps, including the issue with wrinkle prevention.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
For the control buttons of the dryer, I've included another helpful link below-containing information on what to do if the control buttons on the Samsung dryer do not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
If you have other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144156154
-Angelica
Price Just Right
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.an absolute great purchase the price was just right
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer !! Works great, dries quickly and has capacity for more than one bed blanket at a time. Love this Dryer !!
I would recommend this to a friendIt works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dries my clothes... that's why I bought it...I am happy.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Geeks were very professional. I am fully satisfied with the service
I would recommend this to a friendGeat Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the performance. Does a great job on the cloths.
I would recommend this to a friendGreat Smart Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a good dryer so far. I just wish I had told the person installing it that I would have preferred the door hinge to be on the other side. I wasn't asked which side I wanted to open when it was installed. I sure like getting a notification on my phone when the load is dry. With my washer and dryer in the basement, this is very helpful.
I would recommend this to a friendFast drying dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer makes quick work of any large load that needs to be dried quickly.
I would recommend this to a friendSamsung Lover
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works well. Matches my washer. Drys very fast too
I would recommend this to a friendWasher/dryer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good set. Cool phone and tv features. Also see other reviews.
I would recommend this to a friendHappy clothes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries well and has many options for different types of loads.
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love my new dryer it’s Awesomeit drys the cloths in no time
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the washer, this is a great machine and I love the smart features on it.
I would recommend this to a friendAwesome appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly do enjoy my dryer. I'm in love with it as well as my family.
I would recommend this to a friendNew Samsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it installed and dried a few large loads. Came out perfectly.
I would recommend this to a friendsamsung review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never gotten so much Lint from a dryer as I have with this one. My towels and washcloths have designated like non other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KevinEwain, sharing your input about the lint of your dryer matters. Allow us to help.
Please refer to your user manual for the step-by-step guide on cleaning your lint filter. Turn to page 37, "Functional prerequisite (Lint filter)."
User Manual
https://downloadcenter.samsung.com/content/UM/202512/20251202161854384/DC68-03784S-04_IB_DV7000_EN_251121.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151699503) to help our team pull up your information.
Have a great day.
^Camille
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome and efficient good looking too good alternative
I would recommend this to a friendHappy Customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer! I will and have already purchased other items from Best Buy. I am a forever Customer!!!
I would recommend this to a friendNice Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price with all the features we needed !!! and It Looks Good
I would recommend this to a friend