Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$849.99
Save $50
The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2260 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,260 reviews
  • Rated 5 out of 5 stars

    Great washer & dryer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer & dryer! The guys who came & installed it did a great job & had it hooked up & ready to use very quickly. I’m very pleased with this purchase. I would recommend Best Buy to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works amazing, value for your money I highly recommend this dryer and I have the matching washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer about a year ago and they are the best I’ve had. I love that I can start a load or add time and see where it is all through the app. I’ve had zero issues with it and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, delivery was fast and efficient. Product worka great. The steam feature was something that i didnt know i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Dryer- Great price, better service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered our dryer really were a couple of the friendliest and helpful service individuals I’ve met. I’m also impressed with how much care they took to ensure everything was perfect before they left. All my appliances will now come from them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year no problems yet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems after owning for a year nice to have the alert when done and the steam and quick dry options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Maytag. Selected because of capacity and steam option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best at drying clothes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews, however, I would like to point out that although this Samsung dryer looks great the performance doesn’t add up. There are so many drying options, cycles, etc. and the dryer NEVER fully dries clothes. There are no blocked vents, moisture sensor issues or anything like that it’s just none of the cycles actually fully dry your clothes. The only one that does is the manual times dry cycle. It’s the only cycle worth using. Do yourself a favor save the money. The bells and whistles are not worth it. Just buy a dryer that dries. Trust me I’ve been doing laundry for 30 years. This is the first dryer that shuts off on every cycle always leaving some damp clothes. It is not overfilled or dirty or anything like that. the product just continues to under perform. I guess I will continue to used time dry 60 minutes and live with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michael,

      We understand that dealing with a dryer not drying well can be frustrating. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check page 49 of the user manual for details on how to turn the sound off and page 55 for other recommended actions if the dryer dries unevenly.
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147374152) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer! I love the steam feature! I'm not big on ironing my work clothes and it's great putting my clothes in there in the morning before I shower, and getting them out looking great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smart technology is excellent, as it reminds you when the cycle is complete. Self test at setup helped us realize our duct was 80% clogged and needed to be cleaned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works quickly without over drying clothes. I am amazed how quickly a load of laundry is done compared to my previous dryer. So many options, too, so good for clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says on the tin. It was handy having the built in test to let us know the ducts needed cleaning out. That was neat. The singing it does when it's done doing it's cycle can go though. Again, still figuring out the "smart" bits. Was a bit bigger than I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it the best purchase i made in buying it at Bestbuy store! it is perfect and leaves my clothes soft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Samsung dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer all the different settings. There is no need to use a iron cloth comes out with no wrinkle. It also has a steam setting to Sanitize it’s an awesome dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Price was right, easy install, easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it have been 3 months and it’s good! We haven’t had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. Only thing I don’t like it’s that it takes longer to dry. And the eco always auto selects and if I forget to take it off, it doesn’t really dry much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and execution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say first that I do work in a doctors office. I love to know that I can sanitize my clothes. I have the washer that matches it. Could be happier with my decision to buy these two items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great takes a hair bit longer to dry things but the convenience of telling you when it's done through your phone is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent *months* researching my W/D purchase and this Samsubg set was the winner! Nothing gets clean in front loaders or agitator free top loaders. So, I went with this set and use deep fill and I agitate away. Out clothes, towels, and blamkets smell amazing agin!

    I would recommend this to a friend