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Customer reviews

Rating 4.6 out of 5 stars with 2260 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,260 reviews
  • Rated 5 out of 5 stars

    Better than my last one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does job as stated. We needed something which dried clothes faster than our older one and it fit the cost and the requirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new unit, had a dent on it at delivery, Best Buy was super easy to work with - one phone call and had credit back on our account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good no problems. Only thing with it is after it finishes washing, it plays piano like Beethoven for what seems like 10 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does everything that I need great price for great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer combo is perfect !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer and washer combo. It never needs a second dry and the app features are perfect to never let me forget about my clean laundry !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer and washer are excellents that from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great and the team that delivered the machines did an excellent job at installing them. They were prompt and did everything very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this dryer ! Ive had it for a month so far and the clothes are dry "early" every time! I also love getting notifications on my phone when the clothes are dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after our old set decided to quit working properly. Works great & plays a cute little tune when the cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and holds a bunch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came from having old an old 2nd hand one that took twice as long. This has been a life saver with how frequently we get a couple days behind on laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many functions on this dryer.Samsung always has good products. Never disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries efficiently and quietly. Like the settings, especially the level-of-dryness scale. Lint trap is easy to remove and reinstall. The only thing I would change would be to make the top surface of the machine level so that I could more easily set items on top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Time Regret!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer model 2.5 years back from BestBuy, but I am highly dissatisfied with the dryer. It takes 2 to 3 cycles to dry properly, which is quite frustrating. To make matters worse, the dryer has been producing a lot of lint recently. Due to lint damage, I had to dispose of over $1000 worth of clothing. The dryer door is always full of lint all around it, and it is now rusted over 10 inches. This purchase has been terrible, and I have suffered a significant loss.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the frustration of dealing with a dryer taking a few cycles to dry correctly and producing lint, causing it to rust, AlecJ. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check pages 55- 56 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly and when there is lint on clothes.
      https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf

      Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146743186) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer ive ever had got recommend it and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great dryer I enjoy always using the delicate mode so my clothes doesn’t ruin

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check connectors yearly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer caught on fire in my house because the wires caught on fire.. check the back connection yearly to make sure they don’t become loose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Get the clothes dry fast and easily to turn on and change options for drying preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a great buy. It has a lot of features I didn’t know I needed. You can create recipes using the SmartThings app base on what your load looks like(Colors, type of garnish. Etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Drys quickly. Lots of settings to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, quite operation and a great visual! The feature to conect to SmartThings app helps to alert you when the cycle is completed.

    I would recommend this to a friend