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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,266 reviews
  • Rated 5 out of 5 stars

    Jazz dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 purchase quiet, wifi is 2g but once connected works gr8 drying cycles work gr8 and sometimes I dont need the entire time programmed for the selection Refresh works gr8 gor ladt minute getting wrinkles out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a great buy. It has a lot of features I didn’t know I needed. You can create recipes using the SmartThings app base on what your load looks like(Colors, type of garnish. Etc)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Time Regret!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer model 2.5 years back from BestBuy, but I am highly dissatisfied with the dryer. It takes 2 to 3 cycles to dry properly, which is quite frustrating. To make matters worse, the dryer has been producing a lot of lint recently. Due to lint damage, I had to dispose of over $1000 worth of clothing. The dryer door is always full of lint all around it, and it is now rusted over 10 inches. This purchase has been terrible, and I have suffered a significant loss.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the frustration of dealing with a dryer taking a few cycles to dry correctly and producing lint, causing it to rust, AlecJ. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check pages 55- 56 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly and when there is lint on clothes.
      https://downloadcenter.samsung.com/content/UM/202307/20230703165742912/DC68-04403B-02_IB_DV7000_EN_230703.pdf

      Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146743186) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good looking and quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, quite operation and a great visual! The feature to conect to SmartThings app helps to alert you when the cycle is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the many functions on this dryer.Samsung always has good products. Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does everything that I need great price for great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer and washer are excellents that from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get a front load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer but can be hard on colored close. I find a front load cleans better and is not as hard on your clothes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a great product. This is my 2nd Samsung dryer purchase. I was please with my first one, we have had it for more than 10 years. Hopefully our daughter will have it just as long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check connectors yearly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer caught on fire in my house because the wires caught on fire.. check the back connection yearly to make sure they don’t become loose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Get the clothes dry fast and easily to turn on and change options for drying preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The prefect drywr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. This dryer has several dry cycles which makes it convenient to dry your clothes accurately. The dryer has preventative methods to ensure an expanded life expectancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great dryer I enjoy always using the delicate mode so my clothes doesn’t ruin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine at Best Buy in Edmond (quail springs) and we had a great sales person. We love it. But… it’s fully able to work on an app.. but you still need to manually start it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer! The steam component is a plus! This is my second Samsung dryer and I am content! I have already recommended this dryer to a friend and she purchased it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the match set and it’s amazing. I haven’t hooked up the steam but it looks very simple to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the dryer you are looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! So many options for everything imaginable! So easy a Gen Z can use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice dryer. It works well. It hooks up to your phone. The only thing I don't like is the slanted top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dry has been great! We’ve used it for almost a year now and we’re happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer ive ever had got recommend it and worth it

    I would recommend this to a friend