Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
Samsung Smart Dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Drys quickly. Lots of settings to choose from
I would recommend this to a frienddryer review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product works well for a family of 5 and looks great in my laundry area
I would recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I made all year!! I recommend to all since they breakdown the least.
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product! Linked to my Alexa and get notifications on my phone and TV letting me know the cycle is complete!
I would recommend this to a friendNice product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean line product. Works great. Steam refresh is handy.
I would recommend this to a friend- Pros mentioned:Noise level
Looks Good But Really Only Has 1 Cycle that Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is pretty and is quiet. If you set up the Wi-Fi connection it will let you know when the cycle is complete. However I have now had this for 1 year and it has never worked properly. I can get things dried after several rounds but only on timed cycle. The sensor cycles declare their completion after about 10 minutes which of course they are not dry. Sad part is that this dryer is a replacement for the same model which had the same problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to know that you love some of the features of the dryer, Katpie.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 56 and page 39 about sort and load.
https://downloadcenter.samsung.com/content/UM/202108/20210802231712835/DV7000_DC68-03784S-00_EN_MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145669274, which will help our team pull up your information.
^Rainly
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this dryer. The eco mode setting sets for an hour and 15 minutes but it actually senses when the clothes are dry and turns off. Very happy with this purchase!
I would recommend this to a friendmy new dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the short time I have had this it has been great, the light is a nice feature and the phone app is a plus to know when the cloths are done.
I would recommend this to a friendWorth every cent we spent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so in love with my washer and dryer set. I normally get yelled at from my wife for not washing clothes, but now we both are racing to wash loads in these machines. Worth every cent we spent!
I would recommend this to a friendExcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it open box and it didn't work well but I think new ones would be excellent.
I would recommend this to a friendSolid so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owened this washer / dryer combo for about 4 months so far. Been solid. Family of three with a dog and two cats so it gets used alot.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice in purchasing both items. I would recommend this to everyone.
I would recommend this to a friendHorrible door design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dryer. However in order to change how the door swings isn’t for your average Joe to complete. They want 50 bucks to change the hinges. Literally have to take the entire door apart to do so. Not cool!
I would recommend this to a friendGreatness
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome machine at an even more awesome price. I have enjoyed it.
I would recommend this to a friendBig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is big, it handles a queen comforter with ease. I love the steam feature. Sometimes my dress shirts get wrinkled in the closet, 10 minutes later ready to iron and look good.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is if you have the dry detection on your cloths my still be a little damp.
I would recommend this to a friendDryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dryer I have ever purchased, very tech savvy,
I would recommend this to a friendWasher /dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love new washer and dryer! Cleans and dry nicely .
I would recommend this to a friendDryer purshase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer use more energy as you have to keep restarting, clothes are damp a never get fully dry. Moisture control is a joke should never be put in a dryer. This is one of my worst purchases! You pay so much and it doesn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Linda,
We understand that dealing with a dryer that does not dry enough can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 55 of the user manual for other recommended actions if the dryer dries unevenly.
https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the washer and dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148155654) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub holds a lot and gets the job done. Love the air fluff and steam sanitize features.
I would recommend this to a friend