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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,266 reviews
  • Rated 5 out of 5 stars

    Good quality and dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this matching dryer on a deal. It dries well on the default setting. Haven’t explored other features yet since I didn’t need it yet. Looks worth the price. Dries in half n hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a dryer with steam cycle and this is the one you want. Sanitize cycle and refresh cycle, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that even sings to you once the items are done drying (Go Figure!) once you determine which settings work best for you, this is an even better product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I’ve purchased two sets and all have worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does it’s job! I haven’t used the steam yet on it so I don’t know how well that works but this dryer does it’s job like it should. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dyer best upgrade from what we had works really well on large and small loads cuts my drying time in half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome, the delivery was smooth and painless. The item was delivered and installed by people who knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Just purchase it about two months. sometimes it takes longer to dry and maybe it is because I do not add enough time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible and durable! Really like the way it compliments our laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely one of the better ones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dryers I’ve had by far. Love the upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer, make sure you have hoses for water hookup, and don't be like me and forget to buy the dryer electrical cord. Other than that, had it set up in 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes in half the time. Love that this dryer senses how wet the clothes are and can adjust the time accordingly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and dependable brand. Very difficult to figure the settings and after 3 weeks can’t get it to completely dry the load. Sometimes even after an hour and a small load it still isn’t dry completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Manuel,

      We understand your disappointment with not having the best experience with your dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that is not drying and runs too long. Kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149094211) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized dryer. This model has wifi connectivity which is a good add compared to the previous model. Best buy installation was free, easy, quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries Like No Other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several previously, which required larger loads to have a 2nd cycle, not this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great and works really well. It can handle large loads, which is very much needed in this family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries beautifully. And it’s quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries beautifully. And it’s quiet! 39 minutes to perfectly dried clothes. My only complaint, and it’s a small one, is that the lint screen is a bit of a pain to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and even switching the door from a left to right open was easy. Also better price than most I saw and cheaper at bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with this Samsung dryer. We also bought the matching Samsung washer from another vendor because Best Buy did not have it in stock. Both machines are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped well and installed. The washers are great! I love the wifi function.

    I would recommend this to a friend