Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
4 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and does the job. Nothing flashy. I’ve had flashy units and they break after two years. We’ll see how this one does. A little louder than what I would like but not horrible.
I would recommend this to a friendPerfect match for the washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you could change the default setting or have it keep the last setting. The default doesn’t dry an average load very well. Once you change the setting it is amazing!
I would recommend this to a friendBest Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The lint filter trap works great!
I would recommend this to a friendGreat stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with delivery and people was nice exellent
I would recommend this to a friendAwesome dryer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of settings. See through door and drum light are a huge plus. I happen to have a Samsung galaxy note 9 so the wifi connection is another bonus.
I would recommend this to a friendTECHNICIANS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY HAS THE MOST EXCELLENT AND KNOWLEDGEABLE FRIENDLY SERVICE TECHNICIANS AVAILABLE
I would recommend this to a friendElectric Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box Samsung Electric dryer and when I used it the first time it’s so noisy. I’m thinking of returning it and just get another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ErickT,
We understand that dealing with a noisy dryer can be disappointing. We're here to help.
Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may also check page 55 of the user manual for other solutions when the dryer is noisy.
https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149472634) to help our team pull up your information when you message us.
Thank you.
-Angelica
Just purchased.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Haven't got everything figured out yet, but clothes are drying, so can't complain.
I would recommend this to a friendBrand response from Samsung
Posted .Congratulations on your new dryer, BrendaC.
To help you to enjoy your dryer, I have shared the model's user manual link below.
https://downloadcenter.samsung.com/content/UM/202210/20221028084359188/DV7000_UM_DC68-04403B-00_EN_MES.pdf
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! The only drawback is that you have to make sure to adjust the times to more dry.
I would recommend this to a friendLove my dryer, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dryer, only problem when it thinks clothes are dry they might not be. And will keep stopping.
I would recommend this to a friendGood Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well. It isn’t loud and the drytime has been satisfactory!!!
I would recommend this to a friendGreat Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this dryer. I am amazed at the technology Samsung has put into this dryer . You definitely cannot go wrong with this dryer.
I would recommend this to a friendTurn Down for What?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung dryer when we moved to replace the same model but gas. The gas one was far superior. Dried faster and was less noisy. Also this one is crazy noisy. But the drum and the buttons. You can’t completely turn off the sounds. And it sings a long tune at each completion. The little tune is just freaking creepy! It’s a “smart” dryer, right? So I thought maybe connecting to it via my iPhone would allow me to turn off or at least turn down the creepy tune. But nope. Come on Samsung! Do Better!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi 3girlsandaboy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unfamiliar sounds. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Alarm Off: See page 52.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
Set up your SmartThings:
https://www.samsung.com/us/support/answer/ANS00048957/
Cannot connect to SmartThings:
https://www.samsung.com/us/support/troubleshooting/TSG01003481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144326561
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer!! Love the steam function to quickly touch up your clothes.
I would recommend this to a friendFast and Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whole process from buying at the atore, to home delivery was super fast and smooth.
I would recommend this to a friendGreat washer and dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time in my life I brought a set and I’m totally in love with it! They work awesome!
I would recommend this to a friendDryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was a good value. The in-home setup was also a game changer.
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the options for drying. The samsung dryer has been a quality appliance. I have no complaints. I also love the color.
I would recommend this to a friendSamsung washer and dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ive made in a few years Great quality and easy to set up worth the money
I would recommend this to a friendSamsung is the best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase the technology is amazing makes doing laundry fun.
I would recommend this to a friend