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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2260 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ for its excellent drying and overall performance, large capacity, low noise level, and ease of use. Many find the size perfect and value the steam sanitize function and smart connectivity. However, some customers have expressed concerns regarding the lint trap's flimsy netting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,260 reviews
  • Rated 5 out of 5 stars

    Love my dryer, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer, only problem when it thinks clothes are dry they might not be. And will keep stopping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turn Down for What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung dryer when we moved to replace the same model but gas. The gas one was far superior. Dried faster and was less noisy. Also this one is crazy noisy. But the drum and the buttons. You can’t completely turn off the sounds. And it sings a long tune at each completion. The little tune is just freaking creepy! It’s a “smart” dryer, right? So I thought maybe connecting to it via my iPhone would allow me to turn off or at least turn down the creepy tune. But nope. Come on Samsung! Do Better!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi 3girlsandaboy,

      We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unfamiliar sounds. We apologize for what happened and don't worry we will surely notate your feedback about this matter.

      I highly recommend visiting these links for basic troubleshooting steps:
      The dryer is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Alarm Off: See page 52.
      https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      Set up your SmartThings:
      https://www.samsung.com/us/support/answer/ANS00048957/

      Cannot connect to SmartThings:
      https://www.samsung.com/us/support/troubleshooting/TSG01003481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DVE52A5500W/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144326561

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer gets full liads dry in no time! I haven’t had any issues in the first two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this dryer. I am amazed at the technology Samsung has put into this dryer . You definitely cannot go wrong with this dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I was able to link the washer and dryer to my Google hub for voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options for drying. The samsung dryer has been a quality appliance. I have no complaints. I also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine it gets my clothes clean and I love the rinse and wifi feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I had my doubts because other reviews how when delivered I had no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how to hooks to my phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer notfies me on my samsung and phone once done! Love that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this dryer I just don’t like the fact that I have to dry my clothes twice because I don’t quite get the full dryness on a full cycle even with the different options

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product…good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s good so far. I would recommend it. Dry faster than my old dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont forget water hose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer so far but the buying process was crazy water hose was not included but also not suggested unless you have it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, Love my purchase.Love the music it plays when the wash time is over,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might be user error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its user error but when a load is done there is always water stuck on the botrom and it stinks if i dont wash a load every few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one I have had

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer amazing it doesn’t take long to dry my clothes even the large amount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issue with this dryer, but I did not like the washer that came with it, so I returned both. I do not like top loading machines for various reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    now that's a dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great dryer we bought the matching washer. had water hooked up and steam sanitizer works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lint trap

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, some minor issues with the lint trap but vacuuming it out regularly helps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great dryer, but keeps breaking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've needed to have this dryer serviced 3 times in the almost 2 years we've had it which is pretty disappointing. We do like it, but the service techs have said this dryer is known for having issues.

    No, I would not recommend this to a friend