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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,266 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and looks nice too i saw my friend using the same and i decided to get it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is definitely on the pricey side, but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice product, large drum and looking forward to hooking up the steam sanitize option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new home and bought the washer dryer bundle, appears to work great and looks good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T buy!! It leaves clothes WET w/ MILDEW smell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered mid-September. Began having issues in October. I'd read reviews saying it was cool to the touch & felt damp even though it was dry so i thought this was the problem. Clothes didn't come out piping hot like my highly reliable, trusty 20yr-old Whirlpool. I thought it was just new technology. Nope. Dryer is just garbage. By November, clothes were just coming out WET. 3 to 5 drying attempts later, still wet!! Tried to contact Best Buy. At 1st first Best Buy scheduled it as an installation only to cancel moments before the appt because it was a repair. Then they scheduled a repair, only to cancel because it was under mfr warranty & had to be fixed by the mfr. Tried the mfr but had difficulty accessing. Meanwhile, i can't return this piece of garbage AND all of this is happening during the holidays and the busiest time of year. Don't buy this. We're hanging clothes all over the house just to get them to line dry. I've wasted tons of money trying to dry clothes 3 or 5 times for SOOO many loads. One of my kids missed school because all of his clothes were in the dryer - he'd washed them and put them in the dryer to dry while he was sleeping and he woke up to them being soaking wet and smelling like mildew. Another kid had to go to work and had to take his clothes to a buddy's house to dry them quickly because after 3 to 5 tries, the load was still wet. I have a hair blow dryer that we use for a few of the items we need quickly if we don't have the TIME to sit everything out and allow it to blowdry. Do NOT buy this dryer!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the feeling that you have because of this experience. Let's get those clothes dried up and smelling fresh, Jacqueline.

      We recommend performing the troubleshooting. The links below will help you learn how the dryer works and prevent mildew and smell from the clothes. Kindly visit the hyperlinks for further assistance.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      Samsung dryer smokes or smells:
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148165921, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, purchased as a package with washer, you won't be disappointed, love the steamer freshen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far but we’ve only had it for a month or so. Beautiful washer and dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. works wonderfully and dries great. Nice option to steam clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality dryer and i would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my second Samsung dryer, dry time is very good. They last and they reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy,love wifi smart feature,easy to connect,very satisfied with overall features and quality of machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrinkle Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry is great and the wrinkle free is a nice extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer with multiple settings. Can connect to your device and let you know when drying has finished.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nick, I appreciate you taking the time to review your new Samsung Dryer. I am so glad to hear you are enjoying the unit. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam quick cycle to refresh clothes for a night out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love everything about this dryer! Works exactly as it says it should so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer set. Haven’t heard many good reviews on them but so far they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodDelivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance came with defect but they exchange within days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dryer for the price easy to install steam hose does come with a splitter but only one hose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer - Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with that purchase, great Dryer, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery was fast and smooth! Definitely recommend this product!

    I would recommend this to a friend