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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2266 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,266 reviews
  • Rated 5 out of 5 stars

    Great washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery and wonderful product works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit, dryer option for low setting. Takes all wrinkles out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer looks amazing and the Mrs. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Samsung product. Happy to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchasing decision. Pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It dries so quick and my clothes are so soft!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt wash well. Looks really nice. But leaves a lot of lint on clothing. Love the smart features.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jaya, we understand how it feels if your laundry has lints. Let's get the help you need.

      Below is a link for tips and tricks on how to clean your lint filter on your dryer. Please choose "Clean the lint filter before or after every load." Kindly click on the embedded word and watch the video included. You can also browse the other options for additional information.

      How to clean your Samsung dryer https://www.samsung.com/us/support/answer/ANS10001019/

      Please see page 37 under the "Functional Prerequisite (Lint Filter)" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147692221) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys the clothes fast, and does a great job. This was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice also plays a fun tune when done. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer the heat function dry the clothes quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer . I like the multiples settings it has .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and i save on my water and electric bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eventhough it was opened box item, we didn’t realized that your geek squad didn’t do a thorough check of the machine. Inside drum is rubbing against the body of the dryer and when called to ask to See if it can be exchange for similar, we didn’t receive any recommendation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We thank you for letting us know about your experience with the dryer.

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines old ones lasted 16 years buy this brand always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer in black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice dryer, clothes come out smelling fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but does show scratches and does scratch easly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and faster I love it I happy with Samsung brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy just love it. It is convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and you can’t go wrong. Will buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Advanced drying with wifi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with advanced features and software. Wifi access is a bit clunky, every couple of months it disconnects and I have to go through the hassle of setting it back up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Erous,

      Your Samsung dryer boasts advanced technology, but you're facing challenges with its Wi-Fi connectivity. We are here to help you out.

      Here are a few steps you could try to improve the situation:

      1. Check for Updates through the SmartThings app.

      2. Router placement/setting, Samsung washers and dryers communicate through 2.4ghz. You’ll need to turn off your router’s Smart Connect or QoS if you don’t want the router to choose the bandwidth for you. Give each bandwidth its name (e.g. - Home 2.4ghz, Home 5ghz).

      3. Network Congestion, the more devices connected to a network the higher the chances of disconnection.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1147279843 to help our team pull up your information.

      Leo Samsung