Customer Ratings & Reviews
- Model:
- DVE55CG7100WA3
- SKU:
- 6547599
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product's drying and overall performance as excellent, frequently praising its high capacity, low noise level, and ease of use. They also appreciate its convenient smart features, perfect size, and attractive color. However, a small number of customers have raised concerns about the lint trap, the absence of a power cord, and issues with installation service.
This summary was generated by AI based on customer reviews.
Dryer already damaged
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item arrived with scratches and marks on the front door. I let Best Buy know and they offed me nothing. Now 3 months later it is making a "squeaky sound" like the belt is going out. NOT HAPPY with this product! For $800 this item should be working and not making loud sounds!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how inconvenient it is to deal with a noisy dryer, AmberS. Let us help.
Below is a link with information about the sounds a dryer creates. Please browse the guide until the "Squealing, squeaking, grinding sounds" section for the troubleshooting steps. The guide also contains a video you may watch from start to finish.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149504623) to help our team pull up your information when you message us.
Thank you.
-Angelica
not scratch resistant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not scratch resistant at all. Hard to connect online too. Pros: Beautiful and sleek
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries fast and quiet with the ability for extra large loads
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thank you for taking the time to tell us how much you love your new Samsung dryer! Welcome to the family! ^Shay
Kittens Samsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully, I'm very impressed at the versatility of it.
I would recommend this to a friendNice Samsung unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit, all the features you need, plus very good looking.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there BobJ, we are happy that you are loving your feature packed Samsung Dryer. We thank you for trusting our brand in your home and welcome you to our Samsung family. ^Brad
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service,good price. Great sale, good quality
I would recommend this to a friendLaundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, like the smooth running . Good product , I would recommend
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very nice! User friendly. Flipping the door was easy!
I would recommend this to a friendGreat electric dryer…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great electric smart dryer. Perfect for gift to my family.
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful dryer. I would definitely recommend getting
I would recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product it is very innovative and convenient
I would recommend this to a friendGreat Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love the steam cycle and the drum Light
I would recommend this to a friendSamsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't gety clothes all the way dry on the first cycle. I contacted Best buy to fix aonth and a half after I bought it but they won't fix it because it's been too long they say. I would purchase major appliances from somewhere with a better warranty period.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TamaraG,
We know your disappointment with the dryer not drying well. Let us assist.
The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 54 of the user manual for other recommended actions if the dryer dries unevenly.
https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149787533) to help our team pull up your information when you message us.
Thank you.
-Angelica
SAMSUNG WASHER & DRYER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both appliance are very good but takes some time getting used to them.
I would recommend this to a friendElme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not come with a manual and I have yet to receive any info on the warranty I purchased.
I would recommend this to a friendBrand response from Samsung
Posted .MaryE, here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy:
Manual
https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf
However, you can contact our Samsung Parts Team to order a printed copy. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
I have also shared your warranty information for more details.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE55CG7100VA3
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147648762) to help our team pull up your information.
Have a great day.
^Camille
DELIVERY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DELIVERY WENT SMOOTHLY AND QUICKLY, MUCH APPRECIATED.
I would recommend this to a friendI recommend this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks and functions as described. I recommend it.
I would recommend this to a friendNew Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking machine . Works well. Good price
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good.. not completely slient tho. Its a dryer so theres not much to say.
I would recommend this to a friendEasy dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made dryer. Has worked perfect for us so far!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Kiki, it makes me so happy to hear you are enjoying your Samsung Washer. Thank you got sharing with us. We are so thankful to have you in our Samsung family. ^Brad