Customer Ratings & Reviews
- Model:
- DVG47CG3500VA3
- |
- SKU:
- 6547614
Customer reviews
Rating 4.3 out of 5 stars with 99 reviews
(99 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the product's overall performance, noting that it consistently meets expectations. They particularly appreciate its excellent drying performance, even with large loads, and its remarkably quiet operation. Additionally, users are pleased with its beautiful design, smart connectivity via the app, and generous capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Love Samsung for any appliance!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and work great so far, lot of different drying options
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very efficient. The smart features are a great bonus!
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Toyo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome thanks Samsung making world class products!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product i love it and easy to be used.good quality
I would recommend this to a friend Rated 1 out of 5 stars
Worst experience of my 70+ years lifespan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer purchase which began back on June 1, 2024 has been a nightmare. I purchased 1 dryer that was delivered and did not have the correct LP conversion part, which then sat in the middle of my living room for the next 2 weeks. Then they sent another dryer that, although promised over and over again by customer support, ALSO DID NOT HAVE THE CORRECT LIQUID PROPANE CONVERSION PART which was ordered from the manufacturer ( another 2weeks go by with this dryer in the middle of my living room, btw). The part received had a hairline crack in it, therefore the installers couldn’t complete the job. Another call to customer support in Honduras! They once again agreed to send a different dryer that would supposedly come with the liquid propane conversion part. Of course, IT DID NOT. So, once again, another brand new dryer sitting in the middle of my living room! In the meantime I am now without a dryer at this point for over 3 FREAKING MONTHS !!! They did actually hook it up and we started using the Samsung dryer. It then proceeded to leak gas within the inside of the dryer itself. So right now they just shut off the gas and I am awaiting further instructions. They said I would most likely need ANOTHER REPLACEMENT DRYER because it was faulty. Gas leaking in my house is very dangerous and frightening. This has been the WORST EXPERIENCE ever.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about your overall purchasing and dryer installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the replacement. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity with great quality. The smart feature is easy to use.
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
Very good dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Dry's big loads very well.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item and Very good development. Excellent recomendations
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 3 weeks now. No issues, works great.
I would recommend this to a friend Rated 4 out of 5 stars
Nice dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice. It works really well. The only thing that dislike a little bit is that it takes a while to dry.
I would recommend this to a friendRated 5 out of 5 stars
Good discount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working good and is a geat quality,i have introduced the washer to my friend
I would recommend this to a friendRated 1 out of 5 stars
Can't review when it doesn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.> I purchased a dryer from Best Buy about a year and a half ago. It broke down in mid-November, and I am *still* waiting for a replacement. Since then, I’ve been given nothing but the runaround between Best Buy, Geek Squad, and their third-party repair service. Each group points to the others, with no accountability and no resolution. > > Months without a working dryer is unacceptable, especially after repeated promises and delays. This experience has shown me how poor Best Buy’s service arrangement is once something goes wrong. Based on this ordeal, I cannot recommend purchasing major appliances from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AJPat31,
To address your concern about getting a replacement for the dryer, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Rated 5 out of 5 stars
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great dryer, just not what we decided to go with.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - White
I would recommend this to a friendRated 5 out of 5 stars
Dryer installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was excellent and very friendly. He did the job very quickly, and cleaned up very nicely.
I would recommend this to a friendRated 1 out of 5 stars
Dryer Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was missing a part and the gas was going everywhere inside the dryer was caused the dryer to get extremely hot to the touch and started having burning smell.
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jay,
We know how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link to troubleshooting steps for your dryer's issues; kindly click the embedded words.
Samsung dryer smells or smokes.
https://www.samsung.com/us/support/troubleshoot/TSG10007108/?msockid=08e6a45904c26b1f3477b061055f6aec
You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon and Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Thank you.
-Ricardo
Rated 1 out of 5 stars
Do not recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware! Our product only last three years. After nornal use a hole appeared in thr dryer drum. Samsung would not provide any options for credit, refund or repair after the 3 year warranty periods.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it is to have a hole in the dryer drum, PatrickC.
We recommend contacting us via the options below to speak with a live representative to better assist you with what occurs with the drum.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 5 out of 5 stars
Washer dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer set. The lint trap is so easy to clean
I would recommend this to a friendRated 5 out of 5 stars
Nice Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer, it dries your clothes lol. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Very good dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation,Excellent service, on time and
This review is from Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry - White
I would recommend this to a friend















