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Customer Ratings & Reviews

Your price for this item is $574.99
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance and efficient drying capabilities of the 7.4 Cu. Ft. Smart Gas Dryer with Sensor Dry. Many appreciate its quiet operation and the convenient connectivity features offered through a smartphone app. The dryer's large capacity is also a plus, allowing for easy drying of bulky items. Positive feedback consistently highlights the dryer's ability to effectively dry clothes, regardless of load size or heat setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-68 of 68 reviews
  • Rated 5 out of 5 stars

    Washer dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer set. The lint trap is so easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation,Excellent service, on time and

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst dryer ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst dryer on the market its got to be. the heater almost never kicked on. i basically tumble dried our clothinng. we returnned and went with a whirlpool and are nnot looking back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoshB,

      Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Doesn't dry!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry! Moisture Sense stops cycles when clothes are still very damp every time. Even when using timed dry function, dryer shuts off after 4 min and clothes still wet. Wi-fi connection and app also faulty. Returning and going back to Maytag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After First Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer stopped working after first use. Best Buy is bringing out a new one, although it won’t be for 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 1 out of 5 stars

    Garbage out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work correctly had to return mad a bunch of noise. Dont recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoshuaZ,

      We appreciate you sharing your experience and for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Doesn't work all that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the dryer was working then it stop after using it more times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking set. Very quite. No mad at it at all

    I would recommend this to a friend
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