Customer Ratings & Reviews
- Model:
- DVG47CG3500VA3
- SKU:
- 6547614
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the product's overall performance, noting that it consistently meets expectations. They particularly appreciate its excellent drying performance, even with large loads, and its remarkably quiet operation. Additionally, users are pleased with its beautiful design, smart connectivity via the app, and generous capacity.
This summary was generated by AI based on customer reviews.
Very upset and discouraged best buy total member
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved item.....Purchase of this dryer with Best buy has been the worst experience I ever had with purchasing an appliance. 6 phone calls to customer service. 4 visits to speak to someone at the store 3 days of messages left on a direct line to a customer service advocate to get an updates on the availabil;ity of this item after I purchased it and I finally had to cancell the item and get bit somewhwer else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your recent purchase experience was not ideal. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for better assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store for support in tracking your order.
Have a great day.
-John
Delivery, installation and haul off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, installation and haul off was a complete nightmare. The guy delivering broke my gas knob and left abruptly. I had to pay for a plumber to fix what he broke and I went ahead and had my Plummer install. Still waiting for a phone call for reimbursement from charges that were never done and some kind of payment for the money I put out for plumber.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JinaA,
To better assist you in getting an update on your reimbursement and provide feedback about your installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Near immediate issues with this dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gas dryer stopped working properly after two days. Everything is hooked up properly but the dryer is not producing heat. I had to sit on the phone with Samsung for over an hour before they agreed to send a technician out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimW,
We know how convenient it is to have a working dryer in our home, and we are glad to help you.
I have shared a link below about the steps if the dryer has no heat. Please click the embedded words for more details.
Dryer has no heat at all
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151766273) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
worst dryer ever made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst dryer on the market its got to be. the heater almost never kicked on. i basically tumble dried our clothinng. we returnned and went with a whirlpool and are nnot looking back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshB,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Rodel
Doesn't dry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry! Moisture Sense stops cycles when clothes are still very damp every time. Even when using timed dry function, dryer shuts off after 4 min and clothes still wet. Wi-fi connection and app also faulty. Returning and going back to Maytag.
No, I would not recommend this to a friendBroke After First Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stopped working after first use. Best Buy is bringing out a new one, although it won’t be for 3 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Capacity, Overall performance
Gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer only 2 things I don't like is there's no light inside and its low probly need a pedestal. But still 5 stars works great and alot of room.
I would recommend this to a friend Garbage out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work correctly had to return mad a bunch of noise. Dont recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshuaZ,
We appreciate you sharing your experience and for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Doesn't work all that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the dryer was working then it stop after using it more times.
No, I would not recommend this to a friend- Pros mentioned:Design, Drying performance
Fabulous dyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung dryer is an absolute game-changer. From the sleek, modern design to the powerful performance, it feels like a luxury upgrade I didn’t know my laundry room needed. Clothes come out perfectly dry every time—no over-drying, no damp surprises, and no endless re-runs.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I hate that it is on a delay and it will take me over a month to get it. Other than that, I can’t wait till it’s delivered.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gas dryer looks good and works great. Has many useful features. I also like the fact that the door lock is easy to access and replace. Best Buy delivery and installation were flawless. Recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Gas Samsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the dryer a couple weeks but works great!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great looking set. Very quite. No mad at it at all
I would recommend this to a friend Staring into the abyss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, however no light inside so when you go to get the dried clothes it is like stairing into the abyss.
I would recommend this to a friendLaundry Machines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, they brought it downstairs and installed it for me and my family
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity of this dryer. I can fit my king size comforter with no problem.
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, I still have to figure out the buttons but I love it
I would recommend this to a friendMissing washer & dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this November 9, 2025 and I never got it. They are trying to find it to ship it to me, it is January 25, 2026.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ShawnW,
To better assist you with your washer and dryer purchase and give you an update, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly