4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 695 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, large capacity, and effective drying capabilities. They also appreciate its low noise level, ease of use, and smart features, including connectivity and a useful steam function, all wrapped in a simple design. However, a minor concern was raised regarding the product's settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung the Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are super satisfied with this Samsung dryer. Works exellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer it meet all my families need love the color and stylish look this Samsung washer offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just one issue but I love it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 star but one minor issue. The machine has a system that does not fully dry out your clothes, which is great, except for big blankets. The blanket would twist up in the dryer and the center does not fully dry. And after the cycle when I adjust the blanket so the area not fully dry can, the machine won’t do it. It does not fully sense the damp area. But other than that, it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it!!!!!!!! Goes great with my new washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal dryer was open box excellent condition, that Was not The case it Was new as new can be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love all of the features, I've, the steam and sanitizer. The connection to my phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer but love so far.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. I have only had it for a week but I have done 4 loads of clothes. I still haven’t used all the features in it. Just a little advice…have Best Buy install it. Just pay the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! I’ve had it for 5 months and it’s wonderful. Very easy to clean filter. Machine very easy to install and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer set

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased this as a gift for our siblings house warming gift! They loved the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied Delivery when promised. Good price good quality

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Aflores777, congratulations on your new Samsung Dryer. I am so happy to hear that delivery went well for you. As always, thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 2 out of 5 stars

    Wet Clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer does not dry well, no matter what setting you put it in clothes on they are still wet when the cycle is complete and the cycle completes before the time it says, it finishes fast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShontelT, we are dedicated to improving the efficiency of your dryer. Allow us to take care of this.

      Below is a link to help you diagnose if your dryer ends too quickly. Please watch the video and follow the step-by-step guide.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147112309) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Dyer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damage. There will be a replacement completed this weekend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for leaving us a review on one of our Samsung dryers, AlmaL.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Better Than Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over two years since we bought this Samsung Dryer, and it still works perfectly! Not had a single issue. We follow instructions on maintenance/ cleaning and works just fine. Samsung Wi-Fi connection and App make it easy to keep an eye while drying, drys clothing ready for hanging! It’s an excellent unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    A Great Dryer and Team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the this Samsung washer & matching gas dryer three weeks ago. We also purchased this installation and removal package as well. The two guys that did the installation and removal were awesome. They came early, worked fast and clean. Moving from an older Maytag washer/dryer combo took a couple of loads to get used to, but works well! What's the first difference is the size of the drum... just like the washer, it's big. The just like the washer, the dryer works great on all of the various cycles we've used so far, and I've found that my polo shirts seemed to be a little cleaner, and less wrinkled. The dryer did a great job on the king-sized sheets too, primarily because we can put in both sheets and pillow cases in one load! We could not do that with the old dryer. Also tried the the de-wrinkle setting for my shirts... it worked well. Just like the washer, it is really quiet to operate. We still have not gotten to the "Smart" washer part, where we can communicate with the washer via a Samsung app on out phone! All in all... a great dryer, and we are pleased with it and the Best Buy team,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Next-Level Laundry

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer! It’s super spacious — easily fits big loads and bulky stuff like blankets. The Steam Sanitize+ feature is awesome for getting rid of germs and freshening up clothes without needing to iron. The SmartThings app makes it really easy to check on cycles and control everything from my phone, which is a huge plus. It’s also super quiet and dries everything perfectly without overdoing it. Plus, the reversible door is a nice touch if you need a flexible setup. Overall, it’s efficient, smart, and really easy to use. Definitely recommend if you’re looking for a great gas dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its huge! The steam function is a nice touch. It seems like our clothes come out softer. I've never had a dryer that needed a water hookup, but it includes the splitter. It did NOT come with a hose though. Overall we really like this set. It looks beautiful in our home and dries much better then our last one. Very nice drier and very quiet. We absolutely love the features and the color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this dryer for about a month now, and we couldn’t be happier. It’s easy to use, it’s quiet, and it’s big enough fir blankets and such. So far, we have nothing but good things to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Dryer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fits a lot of clothes. Very quiet dryer which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    I love this dryer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had a new set in awhile, so I might sound a little dramatic, but this is the BEST washer and dryer that I have ever used! I made the purchase (in the evening) and Best Buy delivered and installed THE NEXT MORNING! WOW! It's only been two weeks, but when our old washer went out the laundry piled up, so I have already dried over 20+ loads. I love that it is so spacious, quiet, clothes come out dry and less wrinkled. I can fit a large king size comforter easily but need to run it through 2 times to fully dry. I have not been able to play around with the smart features and app because the wifi in our basement is not very strong. We are working on the wifi issue, so hopefully we can start using the smart features soon.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes faster and I love the smart phone alerts since mine is in the basement. One change I'd make is to allow adjustment on temp for programmed choices like the washer. I have to use timed drying when getting my own preference.

    I would recommend this to a friend