Customer Ratings & Reviews
- Model:
- DVE45M5500W
- SKU:
- 5712030
Rating by feature
- Ease of Use
Rating 4.2 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the 7.5 Cu. Ft. 10-Cycle Electric Dryer with Steam's quiet operation, drying performance, and large capacity. Many appreciate its ease of use and the helpful steam feature for wrinkle reduction. While some users experienced minor issues with the dryer door, the overwhelmingly positive feedback points to a generally well-received appliance. The dryer's attractive appearance was also frequently praised.
This summary was generated by AI based on customer reviews.
14 months old and broken!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer, although it looks real nice and is quiet, has problems drying things like comforters. My old GE dryer that was over 15 years old did a better job. Even after all that, I still kept the Samsung because it was stack-able and matched my washer. After only 14 months of use, the dryer failed. It will not stop running, even if the dryer is off. I have to either leave the door open, or disconnect the dryer from the outlet to get it to stop. I called technical support, and because the dryer is out of warranty, I have to cover the labor costs to repair it. Is this the quality I should be expecting from Samsung going forward?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wireless! I'd like to provide this link (https://bit.ly/36yVEpJ) that may be able to help with your dryer running continuously. ^Jecca
always broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Don't waste your money. After taking out the extended warranty I was dropped because I had to use the warranty to keep fixing the same parts on the dryer. 5 times they repaired the dryer and I am sure in a couple of months the same parts will break again. I am very unhappy with the whole experience. It is bad when the repair men know you and your house because they have been there that much.
No, I would not recommend this to a friendNot happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was dented on delivery. Has been working fine as far as dryers go. Till yesterday now is making a terrible grating noise like there is a lbs of coins in it, there is nothing visible in drum. We have had less than two months and do maybe 3 loads a week at most. Very disappointed. However best buy has a team that is going to assist with repairs instead of Samsung so that maybe the one saving grace after reading reviews of dealing with manufacture repairs.
No, I would not recommend this to a friend