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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 722 reviews
  • Rated 5 out of 5 stars

    Awesome for a new home, stacked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems! I was hesitant because so many people say bad things about an appliance after one issue but overall it’s a dryer and it works! Great heat, I have it stacked and at 5’7 I can easily reach the buttons at the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent steam cycle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a wring only cycle. Excellent service!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this to our attention. You are a valued member of the Samsung family and your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Cat Samsung

  • Rated 1 out of 5 stars

    Terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. There is a know defect with Samsung Dryers where the drum in the dryer cracks through normal use (just do a good search for cracked drum in Samsung dryer to see many, many similar stories). The dryer is basically unusable when it happens. I've had my dryer for 27 months (warranty is 24 months) and Samsung wants $600 to fix it. There are class action lawsuits about this issue and I'm going to sue them as well. Samsung does not stand behind their products even when defective

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ryan,
      Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your Samsung - 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry - White. At this time, we can only recommend contacting a service center to see what is the best way to fix this.

      For the immediate resolution of your concern, you may reach us via the following details.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.
      Reference number:1144406624

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new washer and dryer from Best Buy and we received them in a couple days. The dry er had an issue with making a strange noise and I called Best Buy and they replaced the new dryer with no problem. Excellent dryer and excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend to everyone who love sa

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      An awesome dryer for an awesome customer like you, Edwa! Thank you. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great For washing fantastic Nsjshsjsjsjsjjsjsjs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this dryer and the color is amazing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. ^Lo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Works great. Installation was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something isn’t right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products but I’m on the fence about this one. I had a Samsung electric dryer in my old home which I loved. I just bought a new house and had to order a gas dryer. I must say, this is definitely not the same quality. I bought the matching washing machine and have no complaints about that but this dryer does not dry properly. I let it run for the full time on a normal cycle but some items were still damp. The same cycle in my electric dryer was perfect. I’m not sure if this is a problem with this particular model or if my machine has a defect.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kris,
      It seems that your Samsung Dryer is shutting off before your clothes are dry and I understand how frustrating that can be. I would like to offer some help to ensure you are getting those ideal results. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you continue having issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143274356.We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    All products purchased met or beat expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer Gustavo's customer for a number of years. As usual, he helped us pick the products that would work best for our situation. The Samsung washer and dryer are performing nicely. We're still in a learning curve and continue to try new features. The Whirlpool refrigerator is exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It’s a great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, and plays a Schubert melody when done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very efficient and i love the color!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machines. Not sure if the steam option is necessary, but gets the job done well. Only thing is the dryer doesn’t dry full so I have to open it up and spread out what’s still wet, but still will stop and leave some things a little damp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time for a new set, and YES I got the right ones. being using it for the past few weeks many loads to see if they pass the hard work. And Yes I am totally happy with my set. 100% recommend the brand and model. Did not give 5 stars, because nobody or all items are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job drying. It’s taking me a little to get used to the different settings. It’s really low to the floor which I don’t like so we are going to have to get a drawer for below it. So far I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and efficient. This washer and dryer has all the bells and whistles. It makes everyone in our house want to do laundry. The delivery team came out twice. They were pleasant and helpful each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this dryer and I'm glad I purchased it. It's easy to use and I love that I can get the wrinkle out without ironing on my lazy day I would recommend this dryer. It's a little expensive but I guess it's ok.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for personal recommendation! Samsung is honored to be part of your home. ^Shay Samsung

  • Rated 4 out of 5 stars

    Samsung drye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had for a month, so far it's been a great dryer. I haven't tried out all the different settings yet. I like the size and the light inside the dryer is a nice feature. The delivery guys were very nice and walked me thru the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, looks nice, works like a dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a nice dryer. Has only been about two weeks. But it seems to work as advertised, no issues. Fits stacked on the washer in a standard Chicago laundry closet, but it was a really tight fit. Anything bigger and I would have had to send it back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works well. If your close are still wet after the first cycle the Dryer will detect and continue until they are dry.

    I would recommend this to a friend