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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 7.5 Cu. Ft. Gas Dryer with Steam and FlexDry's quiet operation and ease of use. Many appreciate its efficiency and the speed at which it dries clothes, with the steam feature also receiving positive feedback for wrinkle removal and revitalizing fabrics. The attractive color options are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 722 reviews
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works good. Happy with the purchase. Would recommend it to anyone looking for a new dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dry Sensor doesn’t seem to work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of the machine, but I’ve noticed even when I have a smaller load of clothes (especially socks & jeans) I use the normal setting and bump the heat up one more notch (so not the hottest) it goes up from 45 to 51 min. And when it finishes and the signal sounds I again (every time) need to run the dryer on Timed Dry for 10-20 more min. to actually get them dry as they’re still slightly damp. That shouldn’t be...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kilmer1236, I see that you are having some concerns with your Samsung Dryer not drying your clothes properly and understand that can be an inconvenience. That is why I would like to offer you some assistance. When you are using any sensor dry cycles, you will want the materials to be alike and of the same size. A sock will dry faster than a large pair of jeans causing the sensor to sense that the load is dry. I have some additional information, see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143331240. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for our new home. We've had Samsung units before and believe this one is even better than our older one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! If you have a small area this is great for stacking and making the most of space. The time on it is true as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Faulty Sensor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful to look at but scratches easily. The smart sensor did not work so only one setting is able to dry clothes or you have to keep restarting the dryer. They sent a tech to replace and exactly when it fell out of warranty the sensor stopped working again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your observation of our dryer, MelissaC. Let's get the details you need.

      •We recommend not placing any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.

      • The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface

      Please check this link to your user manual for details. Turn to page 55, "Dryer exterior."
      https://downloadcenter.samsung.com/content/UM/202007/20200722145312187/DV6300_DC68-03381T-08_EN_CFR_MES.pdf

      If your laundry isn't coming out fully dry, a dirty moisture sensor could be the cause, particularly if you're using an automatic drying cycle. The moisture sensor bars work by reading a current that is created when the bars get wet from the wet clothes in the dryer. Please check this video for details.

      Clean the moisture sensor on your Samsung dryer so it doesn't shut off early | Samsung US
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145422482) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is huge inside compared to the one I replaced. It is very intuitive and works great. Plus the champagne color compliments the decor of my house perfectly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi tlongmoney! We're so happy that you found a dryer that not only meets your needs, but also matches your style. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely go with this model it has been very reliable compared to another expensive brand I had last. Worth every penny. Easy to install as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goo appliance, only down side is that the moisture sensor in dryer sometimes leaves the clothes a little more damp than preferred, even on the driest setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and overall options. Love the color of the steel too. 4 out of 5 due to the cycle times. Some are quite lengthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this set and it was ready for pickup before Christmas when it wasn’t supposed to be till new year’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer with multiple settings. Could be a little loud but it has multiple settings which can shorten this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is suppose to. Nothing fancy........

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi HarrisonC,

      It's our pleasure to hear your valuable feedback.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Perfect washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an upscale washer and dryer combo. Love my new appliances. Best Buy has great package prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on, cleans my clothes with several different settings and has a steam option. I like it! A lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer I especially like the wrinkle prevent. Also I like that it has the sanitize setting on it, haven’t used the steam setting yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drys my clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous that the standard dryer settings wouldn't be enough as many "new technology" dryers are not but have been pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the functions on this machine. I am having to reference the manual more than I would like to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gas Dryer for the buck. Best Buy’s always seems to out do themselves. Geek squad was on point, showed up with mask and gloves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and very easy to install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Samsung and used to have the older version of this dryer. I really like the steamer and how efficient it is. Highly recommend!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Facu! Congratulations on the new Samsung 10-Cycle Gas Dryer With Steam as an upgrade to your previous Samsung dryer. I am happy to know that you are enjoying the steamer and the dryer's efficiency. We appreciate your loyalty and thank you for choosing Samsung! ^Liz Samsung

  • Rated 3 out of 5 stars

    Product great...make sure your salesperson is comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not inform us about the stacking piece we would need as well as another piece for the steam function. We had to pay extra out to the delivery guy and it was kind of shady. We also had to wait an extra week in order to use our dryer which all could have been avoided if the salesperson at the store would have told us or known about this.

    I would recommend this to a friend