Customer Ratings & Reviews

This is a good quality item that is quiet and works well.

PLEASE read this and don't be dumb like me and assume bad reviews were an anomaly. The issue isn't the unit. It stopped working after 6 months, which is a problem. But I bought the extended warranty and thought I'd be golden at least during the initial ownership period before extended kicked in. However, Samsung contracts with local companies and makes absolutely NO guarantee on timeframe or compensation for having to go to the laundromat. My washer broke over a month ago and we're still waiting on a tech after being given the runaround and rescheduled on several times. We live in a major city so there's no real excuse. After calling Samsung to complain loudly they transferred the ticket to a different company and I don't anticipate better results. Meanwhile I'm almost $200 in the hole from laundromat visits (I have six kids) and Samsung flat out refuses any consideration of compensation for that. I paid almost 2k with warranty and installation for a premium washer/dryer set and I'm spending hours every week at the laundromat after owning it for 6 months with no end in sight.

It is easy to use and clean. I have had no problems with it. The Guys who set it up were wonderful and helpful. They answered all my questions.

Baught this after my old one broke works great fast and curtious delivery

Very happy with this dryer. Bought it for my mother and its very easy to use, many setting for different clothing items, and it plays a neat jingle at the end when its done!

I love to have it big great size and dry quick great for big family

When I first tried to buy a dryer, the biggest advantage was that it was very cheap. However, when I received the dryer and installed it, I found out that no parts such as electric cables, plugs, bands, etc. were provided. So I went to Home Depot and bought it myself. This cost me a lot more money, time, and effort than I expected, and I ended up buying a more expensive hair dryer. In particular, for electricity, I had to ask a technician to do it, otherwise I wouldn't be able to install it. This was a very inconvenient task that cost a lot of money and took a lot of time. If I had known this would happen, I wish I had returned it before unpacking it. At the same time, I knew that other wholesalers were offering parts, installation, and collection of existing products at better prices (such as Labor Day sales), so I thought it would be difficult to purchase products from Best Buy in the future. If possible, it would be better if there was more detailed and specific information about the provision of the parts in the product purchase section.

Needed a new washer vs wanting a new washer. decided on this one because we saw it locally and it was the only one without the he logo. I was kinda disappointed that it is indeed an he washer. BUT, after using it following the manual, we love it. Its our first time with a "newer" front load style washer so we're careful to follow all the directions. Again we were a little disappointed with the estimated time to finish a load, BUT the clothes have such little water when its done that the dry time makes up for that. Clothes are much more clean compared to our old washer. We all like how it manages the detergent, bleach and softener from the tray.

So far a good dryer. Was easy to install and seams to be built very sturdy. Thanks guys

Not complicated to use, drys quickly. Enjoy the wrinkle prevent feature.

Good quality Happy with my purchase. The only thing is that in automatic drying it seems to me that it turns off a bit soon!

Just purchased this dryer for our animal hospital. So far it is working great!

Love this dryer. It works so good and is my favorite purchase this year. Best Buy made the purchasing experience wonderful and were so speedy with their delivery. They arrived on time. I have no complaints.

Great unit for the price and works as it should. bought to stack in a rental property and they have worked great the last 6 months

I have had this set for over a year now and have not had any issues. It works great on all settings.

Works great! Have not had any trouble over the past month. Note: Bulky loads like comforters have needed to be dried separately from sheets or cycled twice.

Fast and efficient drying. Complete alarm is long to make sure you hear it. Nice dryer

Our washer recently went so we decided to just get a new set. Found this dryer and matching washer on sale and so far it's working great. The bundle price was the best deal around.

Love my Samsung washer and dryer price was good I just love it when I went into the store

This item is comprehensive, user friendly and worth every cent expended on it.