Customer Ratings & Reviews
- Model:
- DVE45T6020W
- SKU:
- 6420195
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the value for the price. While some experienced issues with heat and initial condition, the positive feedback on performance and convenience outweighs these concerns. The size is also frequently praised as fitting various spaces.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great dryer and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great dryer. Very easy to set up and use. Do recommend.
I would recommend this to a friend - Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dryer is very nice and works very well even with bedding
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Recommend This Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the Samsung dryer I purchased from Best Buy. The dryer is quiet in operation and dries the clothes very efficiently. Easy to operate and attractive design and color.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It heats up quick! Easy to use. Easy to clean lint filter.
I would recommend this to a friend Ongoing Installation Issues and Lack of Support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever with Best Buy’s appliance installation and service. After two pre-measure visits and six repair appointments, my dryer issue still isn’t fixed — and during one visit, the installers even damaged my washer! Now both appliances are incomplete and not working properly. The third-party installers are careless, and there’s zero support from the Plymouth, MA store. The manager told me they can’t help once the product is delivered and that everything must go through phone support — but after 10+ hours on calls, nothing has been resolved. Terrible customer service from start to finish. Don’t buy appliances from Best Buy unless you want endless frustration and no accountability.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Noise level
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues and is quiet and works as expected. Would buy again
I would recommend this to a friend Good Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it only a couple of times and it works very well in getting clothes dry
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, looks great, easy delivery and ordering
I would recommend this to a friend Washer/dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most reliable washer and dryer that I've had, no complaints!
I would recommend this to a friend- Pros mentioned:Ease of use
Great first Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Clothes are completely dry no matter the setting!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dryer is perfect, is easy to use, I completed recommend.
I would recommend this to a friend - Pros mentioned:Dryer performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great for large loads of laundry!!!
I would recommend this to a friend - Pros mentioned:Dryer performance
Excellent value.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drys clothes faster than the 2.5 year old may tag it replaced.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the Best Buy delivery teams could be better.
I would recommend this to a friend Two died within 24 months - terrible support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit I purchased back in 2023 began having computer issues within 6 months (drum sensor fault with no heat) - I was finally quoted a repair cost nearly in line with the dryer, so I purchased this one to replace it in April 2025. 4 months to the day, the drum made a noize and stopped after loading a medium size load. No error codes, but no heat and no drum rotation. Samsung referred me to the only repair center in Eastern Massachusetts that they partner with, and my date was pushed out on the morning of the appointment. When I looked up the center, they had two years of terrible reviews due to no-shows. I contacted them, was hung up on, called back, and was rudely told to "take it or leave it" with the new appointment - 10 days out. I cancelled and contacted Samsung, who told me they had no other options for repair. I'm in-warranty and looking at paying for a service repair - never again, Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CassidyM,
We are aware of the difficulty it causes when your dryer doesn't work as intended. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150825326) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Works well, nice size, nice bang for your buck.
I would recommend this to a friendMy dryer machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. I gave it to my wife and she is very happy.
I would recommend this to a friend- Pros mentioned:Ease of use
Fair Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fair price. Delivered on time. Easy setup.
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and dries in one cycle. It’s pretty quiet too.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. Getw close clean and it's very quiet.
I would recommend this to a friend