Customer Ratings & Reviews
- Model:
- DVE45T6020W
- SKU:
- 6420195
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the value for the price. While some experienced issues with heat and initial condition, the positive feedback on performance and convenience outweighs these concerns. The size is also frequently praised as fitting various spaces.
This summary was generated by AI based on customer reviews.
PIECE OF JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SHOWED GOOD REVIEWS, THATS WHY I BOUGHT IT. BUT ONCE DELIVERED AND INSTALLED, I KNEW I MADE A MISTAKE. VERY CHEAP LIGHT WEIGHT PLASTIC CONSTRUCTION AND HORRIBLE OPERATING BUTTONS. DRYING TIME STINKS. NEED TO REPEAT CYCLE ON MANY OCCASIONS. SPEND A FEW HUNDRED DOLLARS MORE AND UPGRADE TO A BETTER SAMSUNG DRYER. THIS MODEL IS THE BOTTOM OF THE BARREL.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your dryer is not working properly.
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain cycles but will extend the length of the cycle,
potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
When you do laundry, you should consider the weight of each load you wash/dry to get the best results. Both heavy and light items can overload your washing machine and dryer. In addition to reducing the cleaning performance, overloading your washing machine or dryer can cause other problems. Thus, you'll need to add clothes and other items in the best way possible. Please see the link below.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144942955) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Overall performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working, but whenever was working it was good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience since the Samsung dryer stopped working.
To help you with this, I will provide you with a link that indicates an article if the Samsung dryer is not turning off or stops spinning.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001990/.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144575197
^Rainly
- Pros mentioned:Ease of use
Excellent appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid appliance, easy to set up, durable and looks nice
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Laban! That is fantastic to hear! Everyone wants his or her appliances to look good and to be easy to use. I am glad you found that with this dryer. Thank you for choosing Samsung. ^Shay
Samsung Dryer Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer for the price. Has the moisture sensor feature; however the clothes don's always seem to come out dry at times.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. I see you have some concerns and I would like to make sure that you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent so far. Quite big/deep. Does what its expected to do
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, i've had for about a month, no issues so far
I would recommend this to a friend So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer. Switching direction of door presented some issues due to cheap hardware.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlamoMe.
Thank you for taking the time to leave this review. We understand you had concerns regarding reversing the door
To help you with the reversing of the door. Please check this link to your user manual. Simply turn to pages 32 to 34.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144940835) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Vernon Hills IL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by far was the worst experience I’ve had. I went in knowing I was going to buy a dryer the same day and needed the item that day. The staff in Vernon hill were rude. No one came to help for 30 minutes, they also had an horrible attitude when trying to make sure someone would help me and my fiancé. I have had wonderful experiences in Gurnee. I was extremely shocked. The sales man gave rude remarks and did not seem to care that we were mistreated. We ended up buying because of a need and picking up from the warehouse. No one gave us directions. We just figured it out. Hours later we had a dryer but it was unfortunate how we were treated.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Noise level
Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit for the money. Runs quiet and is efficient.
I would recommend this to a friend dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, not top of line, cloths do not dry all the way , have to run it twice, thats my only complaint
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with getting all of your clothes dry in your Samsung Dryer. I can definitely help with that. I would like to provide you with some of our best practices that will provide you with the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like idiot alerts. Took too long to look up how to disconnect. Should not have default settings.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Like this unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and as expected. I would recommend.
I would recommend this to a friend - Cons mentioned:Heat
no heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer was delivered and no heat. second dryer same thing. Now waiting for technician to come out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bob W,
We know the importance of having a dryer since it is one of the most used appliances in our home. We are here to help you.
While waiting for your service appointment, please consider checking the link below for the steps if the dryer doesn't have heat at all. Please click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147242978, which will help our team pull up your information.
^Rainly
Looks great and is compact.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up. We like the range of dryer settings.
I would recommend this to a friendNo power cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A power cord was not included with our purchase, we had to utilize one from a previous purchase.
I would recommend this to a friendLove Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Samsung dryer on May 25th and used it the next day…absolutely LOVE it! I am thrilled with my purchase and best of all-I got it and the washer on sale. Hope this lasts me for years to come. Highly recommended!!
I would recommend this to a friendGreat Dryer great service!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer, dries quick, has music alarm when done, multi settings including eco friendly settings and sanitizer. Definitely recommend. Best buy customer service was great, fast delivery and set up!
I would recommend this to a friend- Cons mentioned:Installation
Wrong machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return service people could not finish installation i visited store and sales people said that that is the wrong machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know how receiving an incorrect product feels.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you with the correct unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to better quality with Samsung, these are flemsy, not sure if will last as long as last set
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung purchase. I am sure that you will love it more than your old unit with all the improvements and added features. Thank you for choosing Samsung. ^Brad
Broke with error 3C (motor issue) after 13 Months!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter crap. The dryer started making noises a week ago, and now it displays the cryptic error code 3C, which indicates that there is a motor issue. Basically a free lunch for the repair guys. This is ONE YEAR plus one month after purchase, so right after the warranty expired in late November. The machine was only lightly used in a three-person household, an operating error can be excluded, so it is fully to be attributed to the poor quality standard of this Samsung product. Again, we are talking ONE YEAR AND ONE MONTH after new purchase and installation by Best Buy. The quality of the machine is the lowest possible. We fell for the design and the brand name. Please do not yourself! I do not even want to imagine the cost I will be facing to repair this piece of junk metal. Stay away as far as you can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you are having this problem with your dryer. We would love to speak with you further to see how we could get this resolved. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107091) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay