Customer Ratings & Reviews
- Model:
- DVE45T6020W
- SKU:
- 6420195
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the value for the price. While some experienced issues with heat and initial condition, the positive feedback on performance and convenience outweighs these concerns. The size is also frequently praised as fitting various spaces.
This summary was generated by AI based on customer reviews.
I don’t understand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was quite for 2 months. O now makes terrible sound. Off and on. Not sure why.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I would like to say congratulation on your new Samsung Dryer and realize that you will have an issue with noise. i know this can be a hindrance and would like to offer some help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you need any assistance with your machine, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143403225. We thank you for being a part of our Samsung family. ^Brad
washer and dry purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine. The only downside is washing large items such as comforters or blankets. IT will need a few rounds. I need to find out if I can turn off the sensor for dry for those because it will dry for 10 mins and sense its dry because its hot, but the comforter is not dry.
I would recommend this to a friendHappy Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recent purchase with estimated 30 loads thus far. Loads have been dry on single cycle on correct setting. One star removed due to outside metal denting so quickly. Previous Samsung dryer seemed more durable. Hopefully this dryer will last 5 years. No issues aside from exterior metal design.
I would recommend this to a friendread manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.n/a stack item for seniors or condo space is limited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello COCO,
Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144695461
Thank you, and stay safe!
-Angelica
Cannot dry full load and alerts are annoying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLY ANNOYING DRYER! It sings an annoying jingle to let you know it's done and will keep repeating itself until you acknowledge it. (Apple watch thanks this dryer for you're getting your "time to stand" quota in if you're doing loads of drying. Also, it won't dry bedding or certain materials well. The sensor thinks it's "dry enough," when it's not, and it cuts off automatically. Even when you recycle the dry cycle to start over, it will sense it's "dry enough," and turn off -- it's just really hard to get certain materials dry, full loads, essentially. I hate this dryer. The matching washer is amazing, however. I currently have an OLD dryer...looks like definitely 15 years old - all manual, nothing digital, I can dry a full load in 20 minutes!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello audra, I can definitely understand how frustrating it can be when results and expectations do not quite meet. We are here to help. Here is a link to a troubleshooting guide to your concern on your dryer not drying your clothes (https://bit.ly/32Zv9h3). If this doesn't help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040582) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung 7.5 platinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I did not get any special discounts but I bought it anyway
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking time to share your experience. You are a valued customer and we value your feedback. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143804221) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Grace's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry as well. Have to put items back in dryer and restart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gracie, I understand you are having issues with getting wet clothes from your Samsung Dry at the end of the cycle and that is not ideal for a brand new machine. I would be upset as well. I have some helpful information that will give you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, we are available to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143349872. We welcome you to our family and thank you for choosing Samsung in your laundry room. ^Brad
Best front load dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent front load dryer with multiple options to dry the clothes.good capacity and different options for different types of clothes which is good and adjust heat and timings accordingly
I would recommend this to a friendDryer came defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model and it came defective. The drum was smacking the side of the exterior wall. I could of had a service team come out and look at it, but I opted to get a different dryer completely to avoid any future issues on a brand new dryer after my warranty expires. Use that information for what its worth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brandon H,
We understand how it feels to receive a defective product. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Platinum duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had quieter machines but man the matching set of these is gorgeous and an absolute steal at the price! Can’t go wrong with these! Just make sure you buy the matching protection plan!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there eb0125, congratulations on picking a Samsung Dryer that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
Not impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gram, we know the convenience of having a working dryer at home. We are here to help.
Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.
Have a great day.
^Camille
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is by far a great product. Bestbuy customer service ( delivery) was exceptional very profesional and great instructions on product care. Will recomend product 100%
I would recommend this to a friendGood dryer for not going too crazy on the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working good so far. The only thing I do not like so far is that I have another Samsung washing machine and the doors open on the opposite sides. I wish Samsung made its doors only open one way.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was looking for a new washer and dryer. We purchased this after looking at different brands and after careful consideration we chose this one. My wife loves it!
I would recommend this to a friendPlays a little song when it’s done
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has different levels of attempting to dry. I used to put my jeans through twice with my old dryer. Don’t have to with this one!
I would recommend this to a friendDelivered faulty product. No customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty dryer was delivered to the house. Set it up after delivery person left and noticed a grinding noise coming from the blower fan. Waited two weeks to get the first one and had to wait two more weeks for the second one. This time I thought they should set it up to make sure it worked but the had to charge me an extra $60 for parts I already had, electrical and vent. Geek Squad wouldn’t right off anything $50 delivery fee or extra $ to make sure it worked before leaving us without a dryer for another two weeks.
No, I would not recommend this to a friendNew stuff is not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I had to buy. The first one threw an error right after the warranty expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how it feels to deal with an error code on our appliance, and we are glad that you love using Samsung products.
In case you encounter an error code in your dryer, kindly follow the steps at the link below.
https://www.samsung.com/us/support/troubleshooting/TSG01207445/
Thank you for choosing Samsung and have a great day!
^Rainly
Samsung Dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dryer! Clothes dry in one cycle because many options are available to specifically match to type of laundry in the dryer.
I would recommend this to a friendNew clothes dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far our new dryer is working just fine. I would like it to open on the other side, but I'm learning to live with it.
I would recommend this to a friend