Customer Ratings & Reviews
- Model:
- DVE45T6020W
- SKU:
- 6420195
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the value for the price. While some experienced issues with heat and initial condition, the positive feedback on performance and convenience outweighs these concerns. The size is also frequently praised as fitting various spaces.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lets you know with musical tone when cloths are done.
I would recommend this to a friendchinese fire drill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working with Best Buy in purchasing appliances was like witnessing a chinese fire drill.
No, I would not recommend this to a friendBig Loads have problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really handle big loads and it’s sensor is sensitive
I would recommend this to a friendIt’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water fill is a bit loud. Otherwise it works as you would expect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Purchased, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
Dented and loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent on the side, makes loud noises will be returning definitely soon like today
I would recommend this to a friendWasher Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , my wife loves her new washer and dryer set.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mmm ng fstyhv d f as fgb b jjjbxsfhbvcdxcbjjvcbbb bbhgdd
I would recommend this to a friendPoor service very poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer still does not work , Samsung has been out to repair and still not working. Almost a month now since picked up from your warehouse. Called geek squad and no return available. Unbelievable that we have had nothing but run around over this dryer. Will not purchase another in the future
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I understand you are experiencing issues with your Samsung Dryer not working and know that is very upsetting. I want to make sure that you are getting only the best of service from your machine. I would love for you to contact us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143599965. We would like to welcome you to our Samsung family. ^Brad
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for 2 months. I have yet to get a dry load on first try. It takes 1 1/2 to 2 hours to dry 2 sheets and a towel. Vents are open and lint filter is cleaned each use. Took 2 hours to dry 6 pairs knit pants and 6 shirts. Not happy at all. My 25 year old dryer worked better than this new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value your opinion and appreciate you sharing your experience with your refrigerator. Try taking a look at the link below for tips regarding your concern. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Completely Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work out of the box--at all. It powers up but when you go to start a drying cycle it will count down but not spin--at all. I called Samsung and they have sent technicians out here twice now and it still doesn't work and now Best Buy is saying it's non-returnable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there 80sGuy,
I see you are needing assistance with your Samsung Dryer not spinning and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143114474. We welcome you to our family and thank you for choosing Samsung. ^Brad
Came in with no dryer heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung dryer delivered didn't have heating. I am surprised they sell such trash. Pretty disappointed. Who wants to go through this painful order and return nonsense. Frankly Samsung has been not that reliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nagesh,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer having no heat. We will surely notate your feedback for better products in the future.
Please see the below link that might help resolve these inconveniences.
Dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144287124
Thank you for choosing Samsung. Have a great day.
-Trisha-
Dissatisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year not working .not good dryer. Samsung is now selling disposable appliances. Very bad experience. Purchased for 750 dollars .
No, I would not recommend this to a friendBe wary of purchasing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it barely 17 months and the dryer stopped heating already. Warranty was only a year, so we are on our own for the repair costs. Samsung should stand behind their products for longer than a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Stu1,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer not being able to dry clothes as it's not heating anymore after 17 months of use. We are saddened to hear that it's already out of warranty. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer has no heat at all" as it has the step by step instructions on what to do if you're dryer is not heating anymore.
I also recommend you check on this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
You can also check on this link https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3 for the warranty information of your unit. Your unit has One (1) Year All Parts and Labor.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144323944.
-Noraina
Dryer Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks water out of front door and back exhaust vent. Moister sensor could be the issue, takes longer to dry your clothes when the dryer thinks that the clothes are still wet. I need to call Samsung on this issue, it’s not Best Buy’s fault.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142840768. We thank you for being a part of the Samsung family. ^Brad
Stay away from Samsung!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the dryer vents in my home cleaned in preparation for this dryer. Not even a week and a half in, the dryer stops heating up. Returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dom,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Charles
Terrible dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer one yr as of March 2023. And it slowly stopped heating up. Now I have to pay for repair. I should’ve just got a whirlpool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ali,
We want to speak with you directly to provide better support about the dryer since you have been a loyal customer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145865705) to help our team pull up your information when you message us.
Have a great day.
-John
Stopped working after less then 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on June 5th 2021 and it not longer heats up. Complete trash to only last less than 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know that the dryer is one of the essential home appliances, as we do our laundry often. We'll be glad to help!
Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it (and the exhaust vent) clean and free of lint. Below are the links for more information.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check page 45 of the user manual for other solutions when the dryer does not dry/heat.
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
For reference, check the links below for a guide to learning your dryer's best laundry load size and its cycles/settings.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145564152) to help our team pull up your information when you message us.
Thank you!
-Angelica
Pore product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than 6 months and it's already not powering on I have to call for a replacement tomorrow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We want the best for your dryer, and we'd love to get this taken care of.
When your dryer fails to power on or if its panel refuses to light up, it could be due to a tripped breaker or a loose power cord. To rectify this, please click the link and hyperlink and watch the instructional video for tips.
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146477223, to help our team pull up your information when you message us.
Have a great day.
-John
Poor attention to detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to it due to the fact the people couldn’t get me all items at the same time. Will not buy anything unless it is available in store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this dryer a month ago, and I have only used it three times, and since day one it started to leak water from the door and other parts
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Juan,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it started leaking from the door and other parts. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109103/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413247.
-Noraina