Customer Ratings & Reviews

100 % good gave me peace of mind. the installers did a professional job.

Quickly washes and it spins the clothes really dry which means less drying time.

The service was great and I was provided the the Best Buy service that I expect always.

Love this washer. Has alot of options for different cycles for my clothes versus my husband's clothes whos are very very dirty. Quite when runs definitely want to make sure the washer is level or it will get crazy when it spends. Would recommend

Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

Looks great. A bit more depth than previous Samsung but still ok. Controls are very state-of-the-art.

Works great and the delivery team was nice and fast.

Samsung has reduced the size of outlet pipe, so we had to get an extension. The subcontractor of Best Boy refused to connect our washer. We were stuck with washer delivered to our house and not installed for weeks. Our previous washer was also Samsung and it came with a longer drain pipe, so there was no need for an extension and no liability issues for whoever installed the washer 10+ years ago. Samsung's cutting corners caused a great deal of inconvenience to us. Too soon to review the performance of the washer. It is easy to use it.

Great washer for a big family with many options that suits any need.

I just bought a new house and the appliances were in rough shape. I replaced both the washer and dryer. I saw the reviews and it was on sale at the time of purchase. Very good dryer that dries quickly. Still figuring out some of the functions, but I can tell this dryer will last for a long time.

Excellent replacement set for points we bought in 2008. Agreed and set up when scheduled and fit well in the space we intended.

This Samsung moisture sensor dryer has an amazing detection of moisture. It completed the dryness of all forty clothes inside the compartment and has enough room for this quantity.

Works great ! My first front loader and I like it! Takes up less floor space since I stacked with the dryer!

Works great. same quality as my previous Samsung washer, lasted 11 years with no problems. Delivery was great and on time.

Stunning design fits very well in my home. Works very well and has a lot of options to choose from. The interface is easy to understand as well.

I bought both Washer and Dryer and I am happy with both. They are large enough to do all our bedding, with efficient cleaning and drying times

Best Buy was so easy to work with to have our dryer delivered. This dryer is such a great purchase.

Love how there are so many settings and how the sensors keep items from over drying

Replaced my old samsung units with these and they are great. Many improvements made kver the last decade!

No complaints with this washing machine whatsoever, I've seen people complain about spin cycle sounding like a jet engine, but I would suggest they don't have it leveled out. My washing machine is leveled and on spin cycle if I am inside another room I can't hear it.