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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6587 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity and good size, especially considering the price. However, some customers have reported issues with drying performance, the spin cycle, and occasional installation surprises. A few customers also mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 6,587 reviews
  • Rated 5 out of 5 stars

    Excellent Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung washer and dryer. It has great functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer with easy controls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HE washer and dryer and I thought of it as a advance and high tech cleaning and drying machine at the same time easy to operate with easy touch controls. I hope this will last a long time with the hefty price I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and works well! My wife and I are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality producr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsungdryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, the only questionable part is the drying time. It seems to take longer than my previous dryer. I had to dry my bedding twice because I put it in with a couple of jeans...it has a setting, but I put it a maximum and it still didn’t dry it that well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy and worth it. Great delivery team, shopping online was easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice washer and water saving. I was used to bin filling with water but this one saves water and only uses what is c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! Very nice touch screen and my clothes feel really clean after a wash. Nice size drum too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two died within 24 months - terrible support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit I purchased back in 2023 began having computer issues within 6 months (drum sensor fault with no heat) - I was finally quoted a repair cost nearly in line with the dryer, so I purchased this one to replace it in April 2025. 4 months to the day, the drum made a noize and stopped after loading a medium size load. No error codes, but no heat and no drum rotation. Samsung referred me to the only repair center in Eastern Massachusetts that they partner with, and my date was pushed out on the morning of the appointment. When I looked up the center, they had two years of terrible reviews due to no-shows. I contacted them, was hung up on, called back, and was rudely told to "take it or leave it" with the new appointment - 10 days out. I cancelled and contacted Samsung, who told me they had no other options for repair. I'm in-warranty and looking at paying for a service repair - never again, Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team team that installed it was lovely and informative. We liked our new Samsung Dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good replacement for a really old good dryer. Dries as expected. Hopefully lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient! Very pleased! Would recommend it to anyone looking for a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer but I am disappointed that I couldn’t wash my pillow by itself because so much water soaked into the stuffing that it was too heavy for the machine to go into a spin. I probably had it on the wrong setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very reliable and sturdy. Would definetly recommend if you are looking for a reliable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and good looking washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to use . The service at Best Buy was very good and they assisted me in very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer ever. I love the Samsung brand. The guy at Best Buy took the time to explain all the dryers to me to help me pick what was best for me. I’m so happy with my purchase.

    I would recommend this to a friend