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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6521 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,521 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. I don’t do a lot of washing only two at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent washer and the price was very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tjones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke down and we had to decide on a new and updated version. This washer is great for all of our need and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money .Love the drying time so quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Large capacity and quick dry time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product suits my needs, is energy efficient and is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front loading washer is so much better than my old top loader. It took me some time to learn all the many functions. It is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use , quite operating best value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget front-loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent inexpensive washer that we are very happy with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Efficient and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand new and so far its' been doing a good job for household size load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first front load washer and I love it! Feels like it washes our clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother is washing machine broke great timing it was present this week got a great deal best machine in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sale Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older model Samsung washer that would have cost more to repair than purchasing this brand new one that was on sale. Excellent features and great value with the discounted sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    SALES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG 4.5 CU. FT HIGH EFFICIENCY IS QUITE AND VIBRATION REDUCTION

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works well for Especially for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product and how much space there is for clothes. In addition, the product fit well in my townhouse and was stackable with the the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever, is easy and simple to use and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! I love it and it does its job. Hsvent had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! The small amount of water it uses to wash is outstanding compared to the previous machine my mom had! It’s simple to use. My mother has had no difficulty using the functions and making changes depending on load size or filth. It’s a pretty quiet machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It does a great job, would highly recommend it.

    I would recommend this to a friend