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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6530 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 6,530 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful easy to use big capacity multiple programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4,5 cu. ft. Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine has a large tub and does a great job getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washes laundry and looks good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really white with pretty blue indicators lights. Very easy to use and it gets my laundry clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, is quiet, and clothes come out nice, well spun and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and efficient. Easy for kids to learn how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just make sure if you want to do this stacked with dryer the stacking kit gets ordered! This washer cleans clothes wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this is to use and very techy does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a purchase that was needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this dries clothes. It makes them dry. Seriously. Such dry. Very dry. Like a dry that can barely be described as anything except dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Machine is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is doing great. We are very satisfied. We did have to wait nearly 15 minutes for an associate to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vary satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect, I can actually get a good wash for my bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grest Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effecient and would reccommend to go for it !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Reasonably priced. Nothing fancy, but that is just how we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so smooth no noise at all I have washed so many loads already machine also has self cleaner to clean itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot. It goes well with the old washer and works better than the old dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    qe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    qeftrqerfadvadfvbwrbwrtgbrwgbdafvaefvqergbqrtqgqerbtyjryuk678jeujt

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer. Its not quite the same as the one we had before , but its still looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front loading washer I've had and its awesome. Great water saving, quiet, fast spin cycle which makes drying quicker and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Best Friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe equipment is quiet, clean perfect, its sooo fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Quiet and cleans well. Will buy the matching dryer soon.

    I would recommend this to a friend