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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,609 reviews
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer and dryer cause they work really good. I love them. I got family members at. They got them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine front load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is pretty awesome. Quiet and very convenient does its job and we love it. Specially, in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering a Samsung Washer/Dryer. So happy I did. It's very quiet and operates fantastic. I also got a very good deal at BEST BUY. The cashier was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best helper in the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it don’t make a loud noise. Energy savers machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this washer so far. Very easy for my to access because I am mobility impaired...I dont have to bend down to get my clothes because of the podium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is one of the best I have ever owned. Keeping up with technology in appliances is the way to go. I love the settings and easy access to dispensing the detergent. It also has a chime alarm to let you know the cycle has finished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!!! Broken 5 months in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give this high rating to make sure people saw this so they wouldn't be fooled by other people's high reviews. This is the second dryer that I've gotten from the Samsung stackable line that has had the same issue with heating elements and not stopping when it finishes the cycle. We bought this in November of 2024 on the 21st. The dryer encountered code 3C on May 16th 2025. After checking in the manual what this indicated, I checked the lint vent which was clean, and I checked the exhaust vent and tubing which was also clean. Just left a third issue being the board. I'm on my Best buy Total protection member, and when I contacted the toll free number, they said the trial was not currently covered under the 24 month plan because it was still under the manufacturer's warranty. When I contacted the manufacturer's warranty they stated that I would need to pay $350 because it was a part that was obsolete. When I told best behind they said there was nothing they could do. Highly frustrating experience, will never buy the Samsung Major appliance again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RaySprague,

      We understand how you feel regarding this dryer. We are here to assist you.

      Please see page 48 of the user manual for steps to take when the dryer is getting an error code.

      https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149225426), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo is a great salesman! He made the process smooth and easy. JR and Delfino from J. B. Hunt did a great job of delivering my washer and installing it was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little washer, so many different wash cycles to choose from. No noticeable vibration even on high speed spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer with WiFi to my iPhone and iPad when washer finish alarm to my iPhone that very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we 100% recommend this washer and dryer set. Its changed the washing game for us entirely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we 100% recommend this washer and dryer set. Its changed the washing game for us entirely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good electric dryer I've been using it for about a month or two. Love it and will see how long it lasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung improvement washing machines added extra options quieter quicker and definitely washers to close better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set, there are so many dry settings. The dryer is very quite and completes a load fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and best price. I bought under sale of thanks giving. I would like to recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machibe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for know, i dont think so will be trouble because i used before than Samsung wash machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the one with all the bells and whistles that we didn't use, Great product, easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. Happy so far. I hope with maintenance keeps running for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Floor model?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed it came complete with dents like maybe I got a floor model instead of new , who knows. And would have thought after purchasing I would have gotten my paper work on purchase of dryer and five year extra warranty

    I would recommend this to a friend