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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6530 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,531 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer and dryer set!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found just what I was looking for. This washing machine is soooo big. I don't have to take my comforter to the laundromat anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use with multiple different drying options. Best Buy delivery and installation went very smoothly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice dryer. I like that it has a light inside. Dries nice on automatic and is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exelent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm feel so happy with this dryer,because is easy to use and asome faster to dry,I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance for the money! We purchased the matching dryer as well as the stacking kit. These will work perfect for our space!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value washer, easy to use and fairly quiet compared to the clunker I was using prior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, eco sensors make the washing and drying time cut in half. The set has a cold slick look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the front load. It is my first one. I would say get the stand so it is not so low to the ground. But other than that they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer and electric dryer with pedestals look good and work great! I would recommend them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, congratulations on your Samsung Washer. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Stackable Dryer at a Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer looks and works great! It was an amazing update to our previous dryer! So happy we updated!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both me and my parents have the same set and has worked great for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Works great! Great recommendation from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not an improvement over previous models.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung unit lasted 12 years. Was overall happy with it. The new one is a little disappointing when compared to the old one I had. Cannot mute the control panel--must hear all the beeps every time you turn it on. Cannot save a program nor does it autosave the last used settings--the older model did it. The detergent dispenser tray has a sealed unit for the bleach section--hence it cannot be opened to be cleaned. It will eventually get moldy--this is poor design. Not much difference in the amount of noise it makes either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front loading washer. It performs very well. Efficiently cleans our laundry. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Boomshackalacka!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set! Compared to my old ones, these are like a dream! Fast and efficient! User friendly. LOVE!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AlrightAlrightAlright, I want to thank you or taking the time to share your review on your Samsung Washer. We are happy to see your are loving your new machine and we want to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already reviewed the dryer twin for this washer and can’t tell you how happy I am. Great price and fantastic value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer good quality and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine rocks! It can handle all the clothing from our active family and even songs a cute little tune once it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine rocks! It can handle all the clothing from our active family and even songs a cute little tune once it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, efficient and cleans very well. I recommend this product.

    I would recommend this to a friend