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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 6,610 reviews
  • Rated 5 out of 5 stars

    efficient and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, quiet operation. Installers were friendly, worked quickly and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten used to the cooling feature yet. It seems like the cycles are longer and take more time than my previous machine. Also have to get used to the on/off switch. On my previous machine a simple turn of the control knob turned on the machine. I have barely had the dryer one month, so I might give a different review once I get used to it. Generally speaking it does a nice job of drying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works good! I am glad I purchased it. I would recommend this dryer to a friend .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Simple to use! Sleek look. Exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great machine for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job with delivery and install. still figuring out the bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Dryer is what I was looking for for the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good simple washer. recommend for those who does not like too complicated tools.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No frills washer with a bit of inconvenience

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. The only complaint is that there is no way to program a button to run a cycle exactly the way we want, e.g. normal cycle but with cold water. Every time we would need to turn it on, switch to normal cycle, then change to cold water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it very quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely beautiful its very effiecient and super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and quite. Best Buy install was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer would recommend it to anyone easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good dryer but buy elsewhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is fine but would not buy from Best Buy again. It took three weeks and involvement of CEO to get delivery issues rectified

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you've gone through with your dryer's delivery experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be satisfied with products to I buy on this store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Delivery service by Best Buy was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to dry very quickly! First time owning a front load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set! I love the look of them and how quiet they are!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer! Less Vibration and Easy to Use! Value for Money!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet, alot of features. Really does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dyer fast quiet and I am impressed with how fast it drys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great dryer. There is no comparison between it and my 2 year old Frigidaire dryer. The dryer is very quiet and efficient. It dried the load quickly without having to use a high heat setting. Clothes were not wrinkled and lint removal was easy I would definitely recommend purchasing it.

    I would recommend this to a friend