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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 6,610 reviews
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient and does dry faster than what I expected, I am thinking to bu washer for the same .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, I love that technology. Samsung all the time have the best technology in their appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and easy to operate. Looks great and can clean a large load of laundry, which is important for a family of 4 people and 2 pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great due to the many settings. The only thing we haven’t figured out how to do is to turn off the reminder bell that will ding until you take the clothes out of the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice washer and water saving. I was used to bin filling with water but this one saves water and only uses what is c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was hoping for a better deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been excellent. I tried open box at first and unit can badly damaged and made so much noise I though neighbors would eventually call the police. $250 more I got a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great! Super fast and has lots of great wash options. First purchase of a washer & dryer and it was well worth the money! Not too fancy but still has cool features and does everything I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Washer!! It runs so quietly and washes clothes pretty quickly on the normal cycle. I purchased both washer and dryer for an affordable price especially to say it is a Samsung. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever great on electricity and energy. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it, all new items appear to be fine..tenants seem to like it so far so my yes's and no's at this point mean nothing but there is no way not to answer those questions

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there review, I would like to say congratulations on your tenants new Samsung Dryer and appreciate you taking the time to share you feedback. We are happy for your tenants and appreciate being the choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. The only complaint would be that the drain on the front with te filter is somewhat messy to drain and clean out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Buyer beware....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems with this machine since day 1. Only had it a year and have had service techs out 5 times and I didn't submit a service request each time it was needed. I don't know if it is just this particular machine or not but mine keeps getting stuck on rinse/spin cycle at least 50% of the time. I have to manually start the spin only cycle about an hour after I shut the machine office to get my clothes wrung out enough to dry. A total nightmare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and low cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfied It is worth it I will definitely recomed it and recomend your store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be Leveled Properly inorder to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is probably good but it wasn't leveled and so it rocks when used. Still waiting for Bestbuy to send someone to level the washer. Then I can give an accurate review.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, just what I was looking for. easy to operate..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need better sales associates.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already rated your products and Best Buy, with no feed back. If you want my story contact me. Basically you sales suck, your deliver was great, and the product was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far! Very nice touch screen and my clothes feel really clean after a wash. Nice size drum too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a good buy. I have value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still going strong Hope will last another 2 at least Good brand - highly recommended

    I would recommend this to a friend