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Customer reviews

Rating 4.6 out of 5 stars with 6532 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,532 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does awesome job compared to the previous one I had

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent price! Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT BUY!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gorgeous look. Very quiet running. I am in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washing machine from Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very nice washing machine It's quiet and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use and dryes fast new technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease of use , happy with the new washer/dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, pairs well with our washer. It might take extra work to dry a duvet, but overall, it’s been great. We frequently have heavy loads and we’ve had no issues. The wrinkle-free option helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Energy efficient and and does the job great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reliable washer and dryer that I've had, no complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very quiet, efficient, and had our clothes dry in forty five minutes! We purchased the matching Washer machine and had Best Buy deliver and install them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dryer machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. I gave it to my wife and she is very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change the lint basket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well, lots of features and options. However, the lint basket is absolutely ridiculous. Hard to open, hard to get lint out of basket once it is open and more lint is gathered on outside of basket rather than inside. If you are not very careful you will break the plastic basket. I also don’t like that I cannot turn off the sounds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work I need it to do. Good for the money I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my front load washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung Appliance fan. My previous washer was a 5.8 inch top-load but the logic got messed up. My prior washer stopped spinning and would start all over at the rinse/spin stage. Hoping my new front-load would be true to all it is promising. Am enjoying my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 2 months now, love this washer dryer set! Installation was a breeze. Just crossing my fingers nothing goes wrong in the next couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far a good solid dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use. Good looking dryer and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this dryer so I’m not sure what to say about it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent function , works well so far , easy to clean and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. I always recommend samsung.

    I would recommend this to a friend