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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 6,534 reviews
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, would recommend, works well, easy install and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It uses less electricity that my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An impressive and powerful little fan.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally impressed with this item. It has 3 speeds. Each speed is powerful in its own right. It’s sleek look is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances for the adu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for adu / guest home I am so happy at the looks of it and it's got great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with this product bought my son one too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of Waiting and seeking resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JacobS,

      We appreciate you taking the time to share what’s been happening, and we understand how frustrating it is to deal with an ongoing spin-related issue—especially when you’ve already invested time and effort trying to get it resolved. We’re here and fully willing to help you move this forward so your washer can operate the way it should.

      To review your case in detail and provide the next steps for your unit, please reach out to us through the channels below. Our team will be ready to assist and continue the support process with you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548242) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    I absolutely LOVE them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a new HE agitator free top loader.... I hated it every day I used it.... I love this machine because it actually uses very little water. It let’s me change my mind and reset the settings. and it is SUPER QUIET !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung appliances! I was sad when i left all my samsung stuff in my house when i sold it, until i got all new samsung stuff for my new house! Love how it sings a song for me when it is done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer with sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my 2nd unit and it started working after cleaning the vent. Smart are based Diagnostics feature was very helpful on day one. Wish Samsung don’t change the pedestal hooks up for each model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine except for when it stopped for a few days (after only a few months of use) and had to remove accumulated water from a valve in the bottom left corner. I think this happens to all front loaders. Never had to do any such thing for my old top load washer in all the years I had it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moji H,

      We know the convenience of having a reliable washer in our home. Allow us to help you.

      Please consider checking the link below for the steps if your Samsung washing machine stops working or spinning. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147415799, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and washes very throughly! Definitely a great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Stackable Washer at a Great Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks and works great! It was an amazing update to our previous washer. Only negative is I've noticed that some of the letting and the power symbol are starting to come off after only a few months of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drywr is great, I was nor rheilled about getting a front loader but it washes well. I love ut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excelent option to buy for your home and comodity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Recommended 100%, extremely quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet, fast & efficient. I jave it stacked but not with flimsy brackets. Only 4 stars because lint basket is hard to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Have no issue at all. Most of all the buttons are touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and performs all of the functions you need a washing machine to do. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my washer. I am so glad I decided to get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to use and does a great job cleaning. I am very satisfied with this purchase.

    I would recommend this to a friend