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Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 6,534 reviews
  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just not like the on and off button is to sensative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer vibrates loudly on spin cycle. Called service, they responded promptly and tested it, ran fine. Showed them a video of it and they were shocked but couldn't recreate the problem. Said if I call them back and they can't recreate the problem I'll be charged for the service call. Also said this machine is finicky, can't put in loads that are either too big or too small. It's 3 weeks old, guess I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing concerns with your Samsung Washer shaking and I would like to offer some assistance. I have some helpful information that will give possible solutions to your issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143135800. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer is not loud at all and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam very pleased with the washer theyat least send a book to tell you how to run it. and tips to get everything I need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and couldn’t be happier. The delivery guys, Matt and Brandon, were very professional and actually cared about my satisfaction. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung from load washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction. Went to Home Depot first ....the dryer was not avail for 4 weeks! Best Buy had it in stock and at my store in 4 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always you best choice. Incredible staff and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine, performs great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very satisfied with these machines. no issues with any components and I appreciate the filter being made accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality dryer. Just purchased the matching washer. Love the Eco-Dry option and the cute tune it plays when it's done drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Samsung gas dryer. We couldn be happier with our purchase. Best Buy techinician were very professional installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it sings!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good- we've had this dryer for a few months now, and I can't get over how awesome it is that it sings when its done. Cute lil tune!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set ..I purchased these 18m ago and would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung washer! It’s so much better than a top load and it nice to have a new one over a used one that we’ve used for years every where we’ve lived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. No shaking, not very loud. Emptying lint filter is a little annoying given its shape, but solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job safely delivering the machine safely, setting it up and also testing to ensure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that works with ease. Was connected and used immediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To soon to really give a review maybe at a later date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really nice product would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Stabilizer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE. This washer was good for about 13-14 months. Then it started to shake and we had it looked at. The CEMENT stabilizer broke in half. It’s right out of warranty so we are out all this money. It costs so much to repair it isn’t worth it. Expensive hunk of junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is very good washer, no have vibration and stackable.

    I would recommend this to a friend