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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6587 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance, noise level, and ease of use as positive aspects of the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+. Many customers appreciate the machine's capacity and size, and consider it an excellent value for the price. However, some customers have noted concerns regarding drying performance and the spin cycle. A few customers reported issues with installation, the door, and an unusual smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 6,587 reviews
  • Rated 4 out of 5 stars

    Solid dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice budget dryer with more features than other entry level machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bing bang zoom. straight to the moon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job. wish there was a way to shorten the jingle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use and dryes fast new technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung dryer in 8 years! I had to replace washer in June after 8 years as well. If had known I would have replaced both at the same time with a different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for a new washer and dryer. We purchased this after looking at different brands and after careful consideration we chose this one. My wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and Worker at store was helpful...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product overall wish it had direct drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST washer ever. Simple to use and it saves water and energy! LOVE Samsung appliances and BestBuy is the only place I buy them. Highly recommended!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item on time delivery. fair priced when on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall all around Barely any noise Various modes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy but overall good so far. Value for the money spent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of tech specs super annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this washer recently. Delivery by the Best Buy subcontractors was spectacular. Very friendly, took great care of the home, super efficient. So far I like the washer, however, the issue is that there are no specifics. There are 5 temperature settings, but nowhere does it say what the corresponding temperature is - which is critical when deciding what temperature setting to use. Also, it doesn't say the various RPMs for the spin cycles - same issue, hard to decide which spin cycle to use, some of my clothes have very specific temp requirements when washing. Since it was a recent purchase, I can't speak to the durability of this appliance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PaulRicard,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer doesn't say the corresponding temperature and the various RPMs for the spin cycle. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      As per checking, your washer has ATC (Auto Temperature Control) feature. ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results. The washer also detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

      You may check the product's user manual to learn more about the product's warranty coverage for reference.
      https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144609375

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Non satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer doesn’t dry well, it takes forever to dry. I don’t know if there’s a fault somewhere, l’m not happy with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the effectiveness of your dryer, Sylvia. Allow us to take care of this.

      To address your concerns regarding your dryer's drying performance, we recommend referring to the resources provided below. Please click the hyperlinks and watch the instructional video for tips. 

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147085160, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and does the job well. nice quiet washer. good tip is to leave the door open a bit after use to help the condensation on the glass door evaporate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer a month. The washer is quiet & washes well. The only thing i don't like is only one setting washes in cold water

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy IF YOU CANT AFFORD REPLACEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 of these months apart and both shakes so violently and extremely loud during the spin cycle that it was heard throughout the entire house and it would shift to a entire different spot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeandreW,

      We are aware that you wished to use your washer to its maximum potential. We can assist you.

      For instructions on how to rectify your washer that is making noises and shaking, click the link below. To view the entire instructions, watch the video, click on the words that are embedded, and select "No" under "Did this resolve your issue?".

      Samsung washing machine is shaking too much
      https://www.samsung.com/us/support/troubleshoot/TSG10007111/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151834893) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung dryer lasted us close to 11 years, so I'm hoping this will have the same luck. Overall, I really like the various cycles. I know this sounds weird, but I really like the fact that when you turn it on, it defaults to the "normal" setting, rather than the only previously used. The ONLY thing I don't love about this dryer is that it is nearly impossible to find a service person willing to fix it once it's out of the BBY service plan. It is worth checking that detail out ahead of time before buying, or make a mental note to renew the service plan at the end of the term.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All shook up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if Samsung forgot to include their "Vibration Reduction Technology", or if this is actually their technology, because it is NOT a smooth spinning machine. From the first wash, a simple few towels caused it to vibrate the laundry powder tub and Unstopables scent container off of a rubber mat that I put on top. Seriously? This unit replaced my LG front-load washer that I really liked for 15 years which never made anything I had on top to vibra-dance off of it. I tried different sized loads, different spin speeds, I checked it's level-ness, and even recalibrated it, all to no avail. What I do like is how it washed the laundry, and my clothes seemed to come out nice and clean, BUT, every laundry load vibrated this machine in spin mode. I went to Best Buy and went back to old, faithful LG. Yes, I am using it now and it has not once vibrated...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kenco,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Chrystel Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, a must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, quiet dryer by Samsung. We have the very same in our home in Tbilisi, Georgia. They are made very well and we enjoy the Samsung dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a house with my girlfriend and we were able to finally get a dryer. I love Samsung TVs, so I thought I’d try their dryers. We love it so far.

    I would recommend this to a friend